"Gyu-Kaku" is a rewards app that allows users to earn points for every purchase, redeemable for delicious rewards. New users get bonus points, and you can receive exclusive offers and birthday bonuses. The app also features a location finder and reservation capabilities to enhance your dining experience at Gyu-Kaku restaurants across North America.
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100 Bonus Points for New App Users - Limited Time Only! $10 off $30 Reward added to account in News & Offers tab within 48 hours!
The Gyu-Kaku App makes it easy to earn delicious rewards on your smartphone for eating the food you love! Earn points for every purchase you make and redeem them for tasty rewards!
Start earning rewards with as little as 100 points!
App Member Benefits: - Point accrual varies by Restaurant Location - Sign up with Facebook and earn a BONUS 50 points -Refer a friend and you'll BOTH receive a bonus 50 points after their first purchase & qualified scan. - When it's your birthday, you'll get another 100 bonus points! - Receive exclusive rewards and deals! Be sure to enable Push Notifications so we can let you know about them!
App Features: - Rewards: Earn tasty rewards with us! You can save up your points and earn even bigger rewards! - Location Finder: Find your closest location and search for others all over North America. - Reservations: Quickly make reservations at our restaurants to make sure you always have your seat saved. - Exclusive Offers: Enjoy special offers tailored for you that is only available through our mobile app!
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Cons
App frequently reports device compatibility issues, claiming that devices are tampered with.
Many users experience errors when attempting to log in or reset their passwords.
Points often expire quickly, sometimes within 48 hours, causing users to lose accumulated rewards.
App is slow, buggy, and crashes regularly, leading to frustration.
Poor customer support with no response to email inquiries.
Most mentioned
Device compatibility test failure messages.
Issues with logging in and password resets.
Points expiration causing loss of rewards.
App crashes or does not load.
Lack of support or response from customer service.
User reviews
App says my s24 ultra failed the compatibility test and my phone has likely been tampered with, therefore the app doesn't work on my NEW phone. Previously had this app on my s22 ultra too and it would show the same message but if I quit the app and restarted it, it'd start working again. But on my new phone it just plain doesn't work anymore. The message is annoying too. Like, what's up with that second line? And, why can't they just get the app right if they want customers to engage with it?!
Sent an email on 8/9/24 in regards to the recent verification error on the app. As of 8/13, there is still no response. Tried logging in from a separate device to no avail. At the very least, perhaps offer an alternative method of redeeming or earning points, such as proving a phone number + web version of the rewards program.
**Update 9/13/24** app has updated and problem solved same as everybody else, can't open the app for to "failed compatibility test" same phone I've had for two years.