Shop authentic sneakers and designer brands from the past, present and future.
Total ratings
3.90
(Rating count:
36,154)
Review summary
Pros
- Trust in the authenticity of sneakers
- Good UI overall
- Wide selection of products
- Easy selling and verification process
Cons
- Frequent app crashes and glitches
- Poor customer service
- Missing notifications for sales
- High fees for buyers and sellers
- Inaccurate size conversions
Most mentioned
- App crashes and malfunctions
- Poor customer service experience
- Issues with notifications for sales
- Trust concerns regarding item authenticity
- High fees affecting transactions
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User reviews
Recent rating average:
2.30
All time rating average:
3.90
Upgrade to see all 22 reviews
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Date | Author | Rating | Comment |
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2024-12-02 | T. J. | I've ordered from stockx and a bunch of sketchy places but always heard goat was the best. No. Just received Winterized 6 rings with visible creases and wear on the bottoms. They don't offer a refund, just kick the loss to someone else while taking a loss shipping etc. They just approved these as new and apparently the authentication processor must need corrective lenses. I won't kick the loss to someone else because that comes back and it goes against what I believe. Never ordering again. | |
2024-11-23 | Abraham Kim | There's good and bad but compared to other resell sites, GOAT would be smarter to go with. The main thing I like about them is that I trust the authenticity of the sneakers when I buy. I've purchased a few and always do multiple authenticity checks from different platforms and they always pass. Customer Service can be hit or miss but for most part, I feel like they'll step up when needed to. I would give them 4 stars but the app crashes or malfunctions too much. | |
2024-08-01 | Tiara White | Why make the font and pics smaller? It's so cluttered now. I'm on this app almost every day, and with the latest update, this app is hard to look at. I have a z fold 5, and the content is small on both screens. It was user friendly before. Hey developer please make the font and pics bigger. The app doesn't have a zoom ability and most times there's only one pic for the item. And now everything is in small font. Make the app better please. | |
2023-11-18 | Gavin H | Goat has gone way downhill. The app is just still clunky like it's always been. I hate the interface of it when it comes to adding things to your "want list" it just doesn't work at all for me most of the time. When you have an offer and people change the asking price it doesn't notify me. There's just so many small problems with the app that make it kinda suck. I wish it was more like stock x. Stock X has always had the best interface and notifications it just sucks they pass fakes. | |
2023-04-01 | First Last | SELLERS BEWARE !!! The app doesn't notify you when you've made a sale ! Due to this issue, I've received several cancelations and penalties. However, the app DOES send notifications for new releases and promotions....just not when it's time for you to make money. This issue has been going on for a few years and has yet to be addressed. Bad business practice on GOAT's end. | |
2023-03-26 | Jay G | Good app for buying HORRIBLE for selling. I'm not getting notifications for when a shoe is sold ( I don't sale often) despite this being a ongoing notified issue. The penalties to rewards ratio for missing a sale are so steep it's impossible to get back in good standings. The worse your score, the higher your fees. I went from a 108 to a 79! I missed 3 sales in 2 years I wasn't notified of, wouldn't recommend for selling, try other platforms for that. | |
2023-03-25 | Steven Blankz | Ordered twice, both time paid for "NEW" with the box and both times got clearly used sneakers. First time it was the new unc 4s that just came out. Had a small stain in the front and a crease. Whatever I let it slide. 2nd time, the "NEW" kicks I ordered where scoffed up, creases like crazy, discoloration, beat up box and had animal hairs in the inside. I requested a return but for what, to be told that I'm only getting $190 from something I paid $290 for? Never again. I dont recommend this. | |
2023-03-13 | Zach Ward | I'd like to see better search results. When I look up "heavy coat", I'd like to see all of them, not only the ones with those words in the name. +for example: "Blue Jordan 4 mens" won't show me the Jordan 4 Motorsport, which I was looking for. Allow users to tag styles that they like and add them to albums. Add a dressable mannequin. An AI tool that allows me to find items by image would also help. The UI is overall one of my favorites though. It's very clean and easy to use overall. | |
2022-08-28 | Chris C. | This app has 2 very frustrating flaws. While scrolling through the "want list", the list will restart and scoll back to the beginning and there is no way to ever get to the bottom of the list unless you are in a computer. Secondly, the option to "buy new with defects" has no real description or pictures of what the defect is. Why cant we have pictures of the defects instead of some 360p pictures taken in the dark from 40 feet away? I would like to see the extent of the defects. Thank you. | |
2021-04-27 | Captain Fordo | I bought my first pair of shoes and I am yet to recieve them (I will update) , but so far the experience in using the app has been infuriating. The app constantly crashes and sends the following message below the moment I click something: "Service Temporarily Unavailable, please try again later" Overall it kills the experience as it constantly crashes the moment I click something or go to the search bar. This should be seriously fixed as it really does hinder one's shopping experience. |
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