My Aetna Supplemental

This app makes it easy to manage your benefits wherever, whenever you need to

My Aetna Supplemental: Manage Your Benefits Easily

"My Aetna Supplemental" is a mobile application that allows users to conveniently manage their supplemental benefits from their phone. With features like viewing coverage and benefits, submitting and tracking claims, signing up for direct deposit, and uploading documents, it simplifies the benefits management process. Designed by Aetna, a leader in health care benefits, it serves to support millions in achieving their health ambitions.

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App stats

By: Adminco Inc

Users: 41,298

394

Rating: 3.70

(221)

Version: 2.0.1 (Last updated: 2024-04-30)

Creation date: 2019-12-10

Email: mo*****@aetna.com

URLs: Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

download files without notification
receive data from Internet
view network connections
change network connectivity
full network access
run at startup
reorder running apps
prevent device from sleeping

Ranking

# 287,117 ▲ 697

Other platforms

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App summary

Analyze keywords

Discover a smarter, simpler way to manage your supplemental benefits. With the My Aetna Supplemental mobile application, you can conveniently manage your benefits from your phone.

FEATURES
• View coverage and benefits
• Submit and track claims
• Contact customer support
• Sign up for direct deposit
• Upload documents - Simply take a picture with your phone and upload
• View and download plan materials or forms from the document library
• Receive claim reminder notifications

ABOUT AETNA SUPPLEMENTAL
Aetna is one of the nation's leading diversified health care benefits companies. We serve an estimated 38.8 million people and provide them with the support and resources they need to achieve their health ambitions.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

App is unreliable and often does not work.
Users experience login issues frequently.
App is slow and has many bugs.
Difficulties with filing claims through the app.
Customer service is lacking and not responsive.

Most mentioned

Login errors - users unable to log in or being redirected back to login screen.
App freezing and slow performance.
Unsuccessful registration attempts.
Claim filing issues and lack of accessible information.

User reviews

Does not work. When trying to retrieve my login, it is erroring with a "unable to make API request".

Kat E., 2024-11-28

I can't even register, just get an error screen. Guess I'll have to delete it and use the website. Can't believe a company as large as Aenta can't have a better app.

Judi A Voecks, 2024-09-22

last few months app just isn't reliable the tell you to down load it for supplemental but every time use it is either company's excuse why never respond or pay out it's benefits amount with in there time line or app just that horrible they shouldn't suggest it. but seems it only works in there favor for why they do t follow own guidelines.