Aetna International

Manage your health. Submit claims, find health care & view policy information.

Aetna International - Manage Your Health Conveniently

"Aetna International" is a mobile app that allows users to manage their healthcare seamlessly. With secure access, you can view your ID card, submit and track claims, find in-network providers globally, manage reimbursements, and access your policy details all in one place.

App stats

By: Aetna Inc
Users: 26,316
27
Rating: 2.88
(124)
Version: 6.5.0 (Last updated: 2024-11-26)
Creation date: 2013-01-23
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • download files without notification
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

Ranking

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App summary

The Aetna International Mobile app helps you stay on top of your health care anytime, anywhere, in one easy place. Easily access your benefits using the same log in as the Aetna International member website. With just a few taps, you'll have secure access to your benefits information and be able to:
• Access your ID card
• Submit, update and track claims
• View Explanation of Benefits (EOBs) for completed claims
• Find in-network providers worldwide
• Manage reimbursement sent directly to you
• Pre-trip consultation and support services
• View your policy details and plan information

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • App frequently crashes and experiences bugs.
    • Inability to submit claims properly and supports only taking pictures for document uploads.
    • App doesn't retain login information, requiring users to log in repeatedly.
    • Error messages regarding internet connection are common, despite connection being fine.
    • Poor user interface and outdated design.
    Most mentioned
    • Crashes and freezes during use.
    • Difficult claim submission process.
    • Inability to upload existing documents from storage.
    • Errors occur when trying to submit claims or access features.
    User reviews
    This app doesn't keep me signed in in-between sessions. Why have an app if I have to log in? When I try to submit a claim, it crashes when I tell it which bank account to use. I struggle to submit claims and it hinders my desire to seek medical treatment knowing that I will one day have to deal with this app or the even worse web portal. If I were to choose between treating the cancer this app gives me or just dying, dying would be more preferable.
    by Jacob Jaminet, 2024-04-07

    Fraud company create a fraud app to waste your time hoping you will eventually forget to claim. Once you wasted all your time with the claim, it will pretend you can click submit but that button doesn't work. What's even better is the fraudster company doesn't allow you to screenshot so you have no proof.
    by Sunny Lee, 2024-04-04

    This app only barely works, and just forget about trying to submit a claim with it. It will really make you wish you had a different insurance.
    by Katrina Pennington, 2022-11-13
    View all user reviews

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