ActiveCampaign
Manage contacts, CRM & sales pipeline, and campaign performance from anywhere.
Total ratings
4.22
(Rating count:
746)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Quick and convenient for Deal and Task management.
- Some users appreciate the customer service responsiveness.
- The interface is clean for a basic overview of campaigns.
Cons
- Login issues, including problems with 2FA and non-intuitive login process.
- Limited functionality compared to the web version, lacking essential features such as campaign performance analytics.
- Frequent bugs, crashes, and failures in saving inputs.
Most mentioned
- Difficulties logging in and accessing the app.
- Inability to perform key functions like campaign management and analytics.
- The app feels basic and lacks features present in other competitors.
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User reviews
Recent rating average:
2.20
All time rating average:
4.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | Horrible experience. Very basic app with a limited user experience. Full of issues i.e. it doesn't even find an already registered client in simple research! Don't rely on this app if you need to get some job done using your phone. It will just make you and your employees frustrated. How can they be competitive in 2025 with such an app?! |
| 2024-10-18 |  | | Can't login. The 2FA message says I should receive an SMS but that doesn't happen. I could change and verify another phone number in the web app, though, with no issues. At this moment the app is useless for since the 2FA doesn't work. |
| 2024-06-27 |  | | So buggy, takes multiple tries to login, and screen freezes, and can't do anything. Not sure why this app exists. |
| 2023-11-21 |  | | Can't even login!! Instead of requiring just a Username/Email and Password like EVER other platform in the world. It also insists that you add your 'Account' but with no explanation as to what that is or where you would find it. Do you guys do any consumer testing or do you just sit in your techy bubble thinking of ways to overcomplicate the most straightforward steps? |
| 2023-05-10 |  | | Login not intuitive with the dropdown and the other field under it. The error message not helpful. I figured it out. The app is limited for Campaigns. Can only see hi level(name, open,clicked, unsubscribe) few details as you can see on the desktop app. And Chrome browser experience Android not ideal. For more, end up needing to log in your account on Desktop. App ux is clean but very basic for quick hi level view of you campaigns or contacts. |
| 2023-02-07 |  | | I primarily use the app for Deal and Task management, and for those, it works great. It's quicker and more convenient than logging into the desktop site. I don't know how it would fare for Campaign creation, but honestly, that's not something I would want to do on mobile anyway. In my opinion, a solid companion app. |
| 2022-10-15 |  | | I love Active Campaign but this app is still a work in progress. It has most of the functionality that I want but it lacks a clean interface. And some of the functionality is kind of funky or doesn't work as expected. |
| 2022-07-08 |  | | This app is horrendous, horrible and buggy. Tried to run a training course with our sales people. Multiple users on various android devices with the same issues. Filled in all the account details and go to create account and the create button doesn't do anything sometimes. You have to close the app and fill in the details again. This also occurs when attempting to update account details and contacts, the save button only sometimes works. Was very embarrassing for both myself and ActivecamPAIN. |
| 2022-06-22 |  | | Abysmal app, basic functionality doesn't work. When updating an account the save button doesn't do anything sometimes or when it does, the data input in some fields doesn't save, the three dots on an account just shows a white box. The User interface is a mess, looks like this app was thrown together in a weekend by someone from Upwork with no design skills. Look at Zoho CRM app or any other App and ask yourself as the dev, are you proud of what you delivered with this app? |
| 2022-04-27 |  | | I think everyone considering buying this app or purchasing a subscription through active campaign should read this first. A while back I got a little ahead of myself and signed up for something I wasnt quite ready for. I reached out to them after months of not following through with my side of things, and told them My situation. They were very professional and curtious and really came through for me when I really needed it. So keep in mind that thats the type of business you'll be dealing with. |
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