sRide™ - Meet People Locally
Carpool & make new connections with sRide. Only in Mumbai, Pune, Hyd, Kolkata
Total ratings
3.75
(Rating count:
74,411)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helps in making office rides affordable and smooth
- Facilitates making new connections and friendships
- User-friendly for car owners to share rides
- Contributes to sustainability
- Transparent payments and tracking earnings
Cons
- Poor customer support and lack of response to issues
- Misleading subscription model with failing to show real ride options after subscribing
- Frequent bugs and app crashes
- High subscription fees without flexible options
- Inaccurate ride listings with inactive users still shown
Most mentioned
- Subscription required to view and use the app
- Difficulty in finding actual rides after subscribing
- Lack of customer service and assistance
- Frequent app bugs and performance issues
- Disappointment with misleading ride matchups
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User reviews
Recent rating average:
1.80
All time rating average:
3.75
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | Such a pathetic app. I have been using this app for more than 3 years and with every update the app performance is getting worse. There is no dedicated customer care, no proper response to emails. I have paid for the 1 year membership and still getting promoted to take the subscription. Unable to accept any rides due to this. No customer care to address user issues promptly. Despite multiple complaints, sRide is not taking any action and taking users for granted. |
| 2024-12-02 |  | | Tried 1000 times but did not get OTP. When tried with another number then giving error that your mail Id is registered with first number. Pathetic... Even connected with support on email, seems they did not understand problem at all. |
| 2024-11-26 |  | | My subscription expired. Whenever I start a new request as a car owner it shows me fake riders with exact pick up and drop as my ride settings. Tried some random start and end point and still same. Such a practice to entice users to buy the subscriprion is unethical and I am dissapointed in otherwise a useful app. |
| 2024-11-20 |  | | Should give option for new users for a week or few rides to understand the app and rides. Looks completely commercial without understanding how it works or suitable for user. All corporates maintain trail period to understand and take decision whether it suites for them or not. Considering that this looks like completely money minded app without bothering about customer |
| 2024-11-19 |  | | They're quite literally running a scam. Many riders see perfect route matches before subscribing, which magically vanish once you subscribe. I had the same experience. Pretty disappointing. Never found a good match here. Filters do not work, pickup and drop are also ridiculously distant. |
| 2024-11-16 |  | | It's a great app for commuting to office & back, it helps in making the office ride affordable & smooth. It also helps to make new connections/friends. Using it for around 5 years now & will continue to dk so. Few changes will make it more viable 1. Remove inactive users from the list. 2. Subscription should be for a week/month & so on. |
| 2024-11-14 |  | | Our Customers having problem of renew their account. App asking for payment for 1 year. This is the reason we are unable to facilitate them for rides. You should give the option for 4 weeks, three months etc. If you app asks for 1 year sunscription, riders unbale to pay such amount at a time. In such cases app will not be user friendly and not works out for the customers. |
| 2024-11-12 |  | | You will not get any rides after paying the subscription fees. Initially it was showing many rides from my location but after paying it is showing zero rides .It seems that they were just bot accounts..total scam. |
| 2024-11-09 |  | | Worst app ever. Promoting itself as 0% commission, but doesn't even let you browse through the app without an irritating popup for buying subscription. Uninstalling this right away, and never using it again. What a waste. |
| 2024-11-06 |  | | Worst app experience ever. You can't even book a transport without paying them a subscription fee and they promote their product with 0% commission. I purchased the subscription for 1 month. Then i see that there is no transport available in my location in my office time. At last i couldn't even use the subscription for one ride. The customer support experience is very poor. I wrote many emails claiming refund for my unused subscription.It has been one month but I didn't get any reply from them |
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