The Level Home app supports Level Lock, Level Lock-Touch Edition and Level Bolt
Level Home
App stats
This app was removed from Google Play Store on
2024-12-03
Email: in*****@level.co
URLs: Website ,Privacy policy
Permissions
Contacts: read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Camera: take pictures and videos
Other:
- receive data from Internet
- view network connections
- pair with Bluetooth devices
- access Bluetooth settings
- full network access
- control Near Field Communication
- run at startup
- control vibration
- prevent device from sleeping
Other platforms
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Not available on Edge
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App summary
Level is creating the next generation of smart locks with the Level Bolt, Level Lock, and Level Lock+.
Level Bolt is the first and only invisible smart lock that installs inside your door to make your current lock smart. Get all the benefits of a smart lock while maintaining the design integrity of your home.
Level locks brings together the groundbreaking engineering of Bolt with a stunning lock design to create the smallest smart lock ever. With Level locks, you can come and go effortlessly with the touch of a finger or key cards (NFC).
With the Level app, you can use your phone as a key, automatically lock and unlock your door, share access with people you trust from anywhere, create event passes, and personalize your Level lock.
User reviews
Pros
Cons
- App is buggy and unreliable.
- Auto unlock feature usually doesn't work.
- Slow customer support response.
- Touch to unlock feature frequently malfunctions.
- Inconsistent connectivity with the lock and other smart devices.
Most mentioned
- The app crashes frequently.
- Users need to rely on physical keys due to app issues.
- Many users experience issues with lock pairing and calibration.
- Inaccurate temperature readings for the thermostat.
- Annoying app behavior like endless loading or self-restarting.
User reviews
What's the point of the "calibrate" option, when it's not calibrating ANYTHING use the extension cap to rectify the lock being sunk into the door 1/4". Door looks better but will not lock all the way in,one would think this would be the purpose of the calibration I guess that would be too easy and appear to be too much common sense used. So after 1 hour with customer support, I guess my options are limited with a sunken lock and a useless calibration button.
Wish I could give No Stars! This product and app sucks. It just stopped working randomly one day. Changed the battery and no signs of life. Uninstalled app and reinstalled... Lock is completely kicked off and will not re-pair with any devices also no chirps or signs of life during battery reinstall. Customer service is USELESS. They told me to find the serial number inside the lock. If I have to undo my whole lock to find the serial number it's going in straight in the trash. 🤬🗑️🚫👎🏽
Rarely connects to lock for touch to unlock, I have given all permissions possible and have the app pinned to ensure its always on and still it won't work. Yes, I leave the geo-fence area and meet at the prerequisites to no avail. For this price this device should be flawless. Additionally, the lock notifies me that the battery needs to be replaced within 2 weeks of a new battery, yet I ignore it for quite some time and it still works. Absolute waste of money.