"Cinépolis" is an Android app that provides the best cinema experience at your fingertips, allowing users to locate cinemas, buy or book tickets in just three steps, and order food for pickup in Mexico. Users can register for Club Cinépolis® to enjoy exclusive benefits. The app features an updated billboard for movie schedules and requires an Internet connection for full functionality. Available in Mexico, Costa Rica, Guatemala, Honduras, El Salvador, and Panama.
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The best cinema experience in the palm of your hand!
Cinemas
You can locate the cinema and change your city at all times.
Tickets
Buy or book in just 3 steps, and check your transactions when you need it.
Food purchase
Order your food without worries and get notified when your order is ready to pick up.
Register at Club Cinépolis® and start enjoying the incredible benefits we have for you.
What else do I need to know?
• Ticket purchase is available only in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama. Each ticket generates a cost per service. • The purchase of food is only available at the moment for Mexico. The menu is updated according to the cinema you selected. • Club Cinépolis® points can be consulted in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama. • The billboard is automatically updated with the change of schedules and titles; If you want to update at another time manually, swipe down on the Movies section. • You need an Internet connection to enjoy all the features of the application. • Some titles do not have a trailer due to the availability of authorized content.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Allows purchasing tickets online, providing convenience for users
Offers schedules and information about movie screenings
Cons
App fails to load or gets stuck on the loading screen
Inconsistent functionality with payment methods, leading to transaction failures
Country restrictions prevent access while traveling outside of Mexico
Lack of effective customer support and communication in English
Most mentioned
App not loading or stuck on the logo screen
Issues with payment processing and transactions
Frustration over the app's inconsistent performance
Users unable to access the app when outside of Mexico
User reviews
The app will not load on my phone. I have tried several times to uninstall and install it but it does not work.
I've noticed this app does not load if I'm near a Cinepolis, outside of Mexico (USA) or if I'm using my roaming data (LTE provider is from USA), it only works if I'm connected via wifi in MX and this makes it frustrating and inconvenient to even have/use. UPDATE: Now the app does let you login nor add your rewards card without a login, it just keeps getting worse.