GO Driver application
Driver for GO and become your own boss
Total ratings
4.53
(Rating count:
5,185)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app works fine most of the time and is easy to use.
- Fees are reasonable, especially for short distances.
- Good business opportunity for drivers if conditions improve.
Cons
- Poor customer service, with calls often going unanswered.
- High commission and service charges that are exploitative towards drivers.
- The app does not adequately compensate drivers for waiting times or travel distances.
Most mentioned
- Drivers feel that the app is not favorable to them compared to customers.
- Issues with loading float and credit balances not reflecting in accounts.
- Concerns about the app's billing and commission structure impacting driver earnings.
Upgrade to see all 21 reviews
User reviews
Recent rating average:
2.90
All time rating average:
4.53
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-25 |  | | i like it because fees are reasonable especially for those short distance.. |
| 2024-09-01 |  | | Am not able to work cause of credit balance even after topping up, what could be the problem and no support on phone calls always off most of the time even not being answered. How are we going to be working like this |
| 2024-09-01 |  | | For the past 5 days I loaded float, but it's not reflecting in my account. All your phone numbers are off. 😡😡😡😡😡😡😡😡😡😡😡 |
| 2024-08-11 |  | | The problem is that there customer service is so poor such that they don't even pick up calls neither do they return calls. |
| 2024-01-26 |  | | Very poor Customer service. You don't pick calls when drivers call for assistance, a very pathetic way of doing business, I'm considering removing this useless app from my device. |
| 2023-06-27 |  | | Well it would be more convenient to have an inbuilt system in which the float can be renewed. Also the contact info on the app is not reachable |
| 2023-02-21 |  | | Ulendo is good but it would be even nice if you add a paid waiting time feature for the drivers. Clients take too much time to show up at the pickup point which is not charged for. otherwise it's a great app so far. |
| 2022-08-22 |  | | it has become too expensive for drivers, yango gives bonuses that's why their application looks cheap but it's not, these ulendo guys are getting commission on each ride and charge k20 but fuel in the same k20, normalize your services please, you are enjoying alone as ulendo, you don't put fuel in these taxi's or help the repair or service, kwateni amano |
| 2022-07-29 |  | | I'm user of this app.. its really good.. but as a driver would really appreciate if they conformed with the current economic changes for instance furl proces where increased but same charges are still applying on ulendo 🤷♂️.. Secondly customers who makes you wait for them the app doesn't really consider time wasted which is very important... rates should be adjusted |
| 2022-03-31 |  | | Good business opportunity. However, the company needs to really look at the 'driver partners'. There's need to make improvements especially on fares. With the increments in fuel prices, it's slowly becoming unattractive to work with you. The cost on the driver is too high. |
Upgrade to see all 21 reviews