Metro Pay
Track usage for your electricity, gas or water in your smart and prepaid meters.
Total ratings
4.60
(Rating count:
39)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Provides Top Up vouchers for the meter
- Good customer service from phone operators
Cons
- Fails to send confirmation emails for registration
- Users cannot register their meters or card types
- Technical support is poor and unhelpful
- Overall usability of the app is very low
Most mentioned
- Email activation issues
- Inability to register or log into the app
- General app and service dissatisfaction
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User reviews
Recent rating average:
1.70
All time rating average:
4.60
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | Can't use, won't take my email address. This company takes so much off your money for charges you would be better getting a key meter. We have no choice as my landlady got it installed. Doesn't even tell you how much you have left to be used. The meter and this app is useless. |
| 2024-11-24 |  | | Absolutely useless, cannot accept the debit card. |
| 2024-11-18 |  | | Totally unusable!😡 |
| 2024-11-06 |  | | Email activation simply doesn't work. The app says it sent you an email, but it never comes. Waste of time. Don't bother filling out your details. |
| 2024-08-27 |  | | I installed this app and been trying for seven month to get a email confirmation to use app, total waste of time registering to pay, I have no choice the landlord installed the meter in the unit I rent. |
| 2024-07-05 |  | | Does what it says on the tin get Top Up vouchers for your meter. |
| 2024-02-08 |  | | App is great ,phone operators are good mist if them but customer service can do better but all round good experience |
| 2024-01-27 |  | | It refuses to recognise my meter number so I can't even use the app even if I wanted to. Just going to stick to the website. |
| 2023-10-31 |  | | I agree this app is very bad 👎 |
| 2023-08-05 |  | | Doesn't work. |
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