RMB Private Bank App
The RMB Private Bank App allows you to bank when and where you choose.
Total ratings
4.33
(Rating count:
1,419)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good interface and usability as a whole
- Simplicity, speed, and accuracy for certain functionalities
- Successful functionality for scheduled payments after a long wait
Cons
- App frequently freezes or fails to launch after updates
- Inconsistent performance during network issues (load shedding)
- Lack of important functionalities like e-filing and easy access to scheduled transfers
- Slow performance and confusing updates leading to a poor user experience
- Problems with dual SIM phones and incorrect support contact information
Most mentioned
- App is slow and tends to freeze
- Issues with logging in and staying online
- Need for additional functionalities (e-filing, scheduled payments) to match online banking
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User reviews
Recent rating average:
1.90
All time rating average:
4.33
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-05 |  | | We are happy RMB is closed by to solve risk without owners "Share Save and Share Build". From 2018-2023 the disposal receipt was sent to revenue VAT but all was convinced. |
| 2024-07-28 |  | | Most of the time it just displays the loader and can't log in.. |
| 2024-06-12 |  | | Honestly... it is a very good App. I hate the bank itself but the App is really good. |
| 2023-11-24 |  | | Does not work at all well during "load shedding". Makes banking impossible. After upgrading my phone the RMB app is not visible. |
| 2023-08-02 |  | | App is always freezing, reported it countless times through the app with no luck. It sucks that it don't always work when I need it urgently. |
| 2022-06-05 |  | | Can you please add e-filing and change OTP on the rmb banking app. The app should have all the services and functionality of online banking when you login to the rmb internet banking website then I don't have to login to rmb internet banking to use other services. |
| 2021-12-06 |  | | Updated phone to Android 12 and will no longer launch. Nothing happens when tapping the icon. Other bank apps are perfectly fine. |
| 2021-11-05 |  | | I used to have very few issues but lately struggling a lot. When logged on, I can use the app for maybe 30 seconds then it tells me I'm offline. This is both on Wi-Fi and mobile data. Banking messages, especially approvals, rarely come through on time. |
| 2021-10-15 |  | | USE SIM1 Worked very well on all my previous phones, but refuse to start up on a brand new bog standard "Google One" Xiaomi A3. Even after spending more than 30 minutes on the phone (btw the tel number the app display for app support is wrong) with their support and being promised resolution and feedback, to no avail. It just starts up to display the following: "YOUR REQUEST CANNOT BE PROCESSED". No further coms received. Trail and error proved the app only "works" with SIM1 on dual SIM phone |
| 2021-08-10 |  | | Frustrating app ever....RMB Pay does not accept the metal fusion card now I am forced to add credit card for RMB Pay. It's been months and every time I want to use Tap to Pay it never goes through. So much for us going contactless. Worse off I am missing out the ebucks I could be earning. |
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