Route One
The UK's premier destination for streetwear, skateboard & snowboard.
Total ratings
4.80
(Rating count:
880)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great app design and layout
- Easier to use than the mobile website
- Some users find it great for navigation
Cons
- App crashes on multiple devices
- Filter system is broken and unreliable
- Items shown in filters are often out of stock
- Syncing favorites between app and website is not functioning
- Users experience issues with size filtering
Most mentioned
- Crashes or fails to open on certain devices
- Filter functionality does not work as expected
- Items often show as available but are out of stock
- Poor user experience resulting in potential loss of sales
Upgrade to see all 22 reviews
User reviews
Recent rating average:
1.20
All time rating average:
4.80
Upgrade to see all 22 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-12 |  | | App doesn't work :-( As others have been explaining, this app will not open on my pixel 8 pro. Shame but off to the website! |
| 2024-09-05 |  | | App sadly doesn't work on Google pixel 7 pro, downloaded more than once and I kept getting the message *app not working* |
| 2024-08-01 |  | | Just keeps crashing on launch. Tried uninstall, restart phone (pixel 7), and reinstall, but still same problem. |
| 2024-06-22 |  | | love route one and all their clothes but can't access the app as every time it instantly crashes on my pixel 6a. was reading through other reviews and seems like it happens with every other google device ? |
| 2024-05-19 |  | | Adding size filters doesn't work. The fact that "recommended" filter is applied by default, which you won't necessarily notice, means that you can easily miss items. |
| 2023-01-24 |  | | Loved Route One for snaker launches and general gear but since moving things to App Exclusives I can't buy anything. No transactions go through. It's literally costing you guys money. I give up. |
| 2022-12-12 |  | | Poorly designed and hard to search. To search by product type the options are limited. For example I wanted to look at sweatshirts/jumpers and this doesn't appear as an option in men's clothing. Poorly designed genrally, all items appear together in one page with limited filter options. App also lags, typed searches take a while to load. |
| 2022-09-20 |  | | App doesn't filter sizes, track orders and says available till I go to buy and its out of stock. Serious update to the app needed the website and service is great but app is trash. |
| 2022-08-21 |  | | Pretty frustrating experience overall. The app doesn't sync your favourites with the website and vice versa. There's a bug scrolling through things where it shows a loading spinner instead of telling you there aren't any more results so you don't know if it's actually loading anything... it also shows long out of stock items in the search. Also, to buy anything through the app you have to pay through the browser on your phone, why not improve the mobile experience of the website instead? |
| 2022-06-14 |  | | Biggest issue is the filter system. You should be able to filter for the specific size or product you want. The filter system on here is broken and instead doesn't apply to your search. |
Upgrade to see all 22 reviews