Save Mart Supermarkets
Grocery shopping is more rewarding than ever with the new Save Mart mobile app.
Total ratings
2.74
(Rating count:
1,458)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Convenience of app for shopping at Save Mart
- Improvements in navigation and finding deals
- Some users appreciate the variety of coupons available
Cons
- Frequent login issues and difficulties signing in
- App crashes and does not function properly often
- Problems with loading weekly ad and coupon registration
- Performance issues such as slowness and failure to load items
- Lack of customer support response for app-related issues
Most mentioned
- Can't log in or stay logged in
- App is buggy and has performance issues
- Difficulty in accessing coupons and deals
- Uninstalling and reinstalling the app is a common workaround
- App does not function well compared to competitors
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User reviews
Recent rating average:
1.60
All time rating average:
2.74
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-20 |  | | This app is terrible. I spend 10 minutes in the store trying to log in. I have emailed customer repeatedly about the problem and am told they are working on it. If you advertise a price that no one can take advantage of that is FALSE advertising! Savemart is quite pricey and I only shop there for the sale items. A can of Progresso soup should not be $4.99. Lately I don't shop there at all. |
| 2024-06-26 |  | | Put an ADD ALL option for the coupons. I have arthritis and my fingers hurt trying to add them. Plus, not everyone has 20-30 minutes to scroll through and add what you want. Plus most of the time the coupons don't register the first time so you have to do it again. Too much hassle to get a sale price. Makes me want to shop elsewhere. App always says there's no internet connection even when you have one. Go back to giving sale prices with just the phone number. |
| 2024-06-19 |  | | Used to be great. It would show all coupons and savings & you could organize them and search for them. It also let you create a shopping list with pictures, which was perfect for my husband. Now the coupons won't always show up, even when they are special sales. The shipping tool for the online ad only snips 1 item when it shows a group of products for that price. It also doesn't put the prices on the list. You can't sort coupons to find relevant ones. It now says it's not optimized for Android. |
| 2024-06-08 |  | | A nice improvement over the last app, but I still wish that we could look up stores by store number (e.g., 1, 66, 102, 632, etc.). That would be incredibly useful for those of us who have a store's number but don't know where that store is. The same goes for the Lucky and FoodMaxx apps. For comparison, the Home Depot app has that ability. |
| 2024-01-14 |  | | This is the worst app. It won't let me sign in, then I go through the steps to change password (even though I know it's correct), and it still won't let me sign in! Just keeps staying on the sign in page. I've had to delete and reinstall 3 times now. With digital coupons required for your specials, you really need to fix the app. |
| 2023-12-01 |  | | One of the worst shopping apps I have ever used. For some reason, while signing up, it didn't register the area code in my phone number correctly, so I wasn't able to use it. Went to change it, and you can't! I had to email them to change MY phone number. Asked them why I can't change my personal information, no answer. Went to the store today, and the app just would not log in. Even updated my password. I even have biometrics set up. I click log in, then nothing. Shop elsewhere. |
| 2023-11-23 |  | | It fails to open half the time, and it often doesn't work once I sign in. It does the same thing with my wife's phone as well. It always gives me notifications for a free offer, but when I click the notification, it doesn't show the offer, and I can never find it. If it worked, I would probably use it more, but it sucks, so I don't. |
| 2023-11-04 |  | | The set up of the app is great to use...if I can actually get it to work. It's easily navigatable and the features are easy to use and as always the savings are wonderful.... but I often have to uninstall and reinstall in order to sign in because even when I sign in, it won't let me pass the login page. Uninstalling has been my only work around. If you can fix the bugs, 5 stars all the way. |
| 2023-11-01 |  | | Don't download the app, it doesn't work after the first time logging in. I had to change the password a couple times and still won't let me in into my account it just idles not doing anything else. I'm ready to Uninstall the app I don't want to have to re-download it again that might be the case if it's this much of a hassle and repeat the password process the app needs to be fixed. |
| 2023-09-27 |  | | Slow. Seldom works at home. Doesn't work in store at all. I've even solicited the help of the manager; just can't make it work. Doesn't scan. I typically don't shop at Savemart because of the frustration. Other stores with ap work okay. Rather shop at a place that doesn't play the ap game than deal with the anger and frustration. I get the feeling that others get discounts while I have to pay list because I don't have a downloaded or tagged coupon. No, I don't have an iPhone, nor will I. |
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