BNI Mobile Banking
Official BNI Mobile Banking Applications
Total ratings
4.23
(Rating count:
1,068,888)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- App constantly crashes or force closes after updates.
- Inability to successfully complete transactions.
- Lack of effective troubleshooting or resolution from developers.
- Users report frustration with the app's performance and reliability.
- Issues persist despite clearing cache or reinstalling the app.
Most mentioned
- Crashing issues after the latest update.
- Problems with transferring funds.
- Inability to use the app for extended periods.
- Developers' lack of response to user complaints.
- Comparison to the new Wondr app and its limitations.
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User reviews
Recent rating average:
1.10
All time rating average:
4.23
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | This is already the 2nd time i lost my credentials while go aboard. First one i need to reactivate the account after dormant peroid (Had to go back to Indonesia). Then now the apps somehow got "sim error" and need to reconfigure the apps with debit numbers and stuffs. Not very convenient apps if you don't stay most of the time in Indonesia. |
| 2024-11-23 |  | | I used to say that it lacked of updates this app, but the moment it updated the bug crashed and force closed the app and failed transfer repeatedly. Most comment about crash dated back to ±10 days ago but the problem is still here, demonstrating the lack of security of this bank. You might push the new Wondr app but rebranding > separate app. I'll still leave my last part of review to Devs: DON'T hide behind ridiculous and condescending reason "your phone is rooted" because it never did. |
| 2024-11-22 |  | | App keeps crashing, unable to transfer funds as it crashes before confirmation. Tried everything even reinstalled, nothing works. Optimization is very poor for an official app. |
| 2024-11-20 |  | | This app worked fine until last month. Now it crashes everytime I use it - so bad!!! BNI suggests switching to the new Wondr App however they only allow WNI to use Wondr (not available to WNA customers)! Because this app is so bad I am switching banks - closing BNI account to use a better bank like UOB instead. Good bye. |
| 2024-11-20 |  | | Please fix the app, it always crashes. I have followed all the instructions to fix it and my phone meets the app's requirements, no results. Please do an update to fix the app, it's really frustating. |
| 2024-11-20 |  | | The application must be fixed immediately. I can't use this app, it always crashes dan force closed. The notification that appears is "BNIMobilenew closed because this app has a bug bla bla bla" Please fixed |
| 2024-11-19 |  | | Already tried clear data and reinstall, still crashing, even you want us to change from this application to wondr, at least make a complete one, the wondr doesn't even have cardless withdraw function, which is crucial for some user like me |
| 2024-11-19 |  | | This apps does not work like before. It keep crashing whether I use regular login or biometric login. The developer should see that many users experienced the same thing. Please fix this issue. |
| 2024-11-17 |  | | The app keeps crushing repeatedly. Clean the cache? Checked. Reatart the phone? Checked. Reinstall the app checked. But keeps crashing. You had one job |
| 2024-11-16 |  | | I think the app need to upgrade/fixed. The case is: I forget my transaction password. I go to "transaction password" to change my password. The instructions is I must filled the rekening number, debit number and PIN. But the app is always log out when I try to filled it. So that, I back to main menu agan and refill the rekening number. It takes a long time. Please fixed it. |
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