SJ - Trains in Sweden
Buy tickets for SJ and receive information about your journey.
Total ratings
4.66
(Rating count:
37,588)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to search and book train tickets
- User-friendly interface and layout
- Gives a summary of train information and QR code for tickets
- Works better than the website
- Facilitates travel planning and ticket management
Cons
- Frequent train cancellations and delays
- Payment issues, especially for foreign users
- Lack of customer service and support
- Inability to book trains that are late or cancelled until after payment
- No option to save frequently traveled routes
Most mentioned
- Train cancellations and delays
- Payment processing problems
- User interface issues after updates
- Difficulty obtaining tickets or receipts
- Limited functionality for international users
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User reviews
Recent rating average:
2.50
All time rating average:
4.66
Upgrade to see all 24 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | trains getting cancelled and so it puts you to a chat bot. no directions to refund or rebook journey |
| 2024-12-13 |  | | Easy and intuitive to use, never had an issue 👍 |
| 2024-12-13 |  | | we were travelling from Arlanda to Gëvle via Uppsala, this app did not reserve enough time for the transfer, only 5 minutes, there was absolutely no information on the platform about where the next train was, as a result the next train left without us, be careful when using such apps!!! |
| 2024-12-01 |  | | Not good always. Trips will get changed always. if ready for some delay and change over. 10/10. |
| 2024-11-20 |  | | credit card was not working with it, and the web version is broken. When I was using, I was able to open it in the incognito mode. |
| 2024-11-18 |  | | The train doesn't come on time, they cancel it whenever they want, they make an excuse.As if they deliver people to their destinations for free, why is traffic in Sweden so bad?Please think about the people, reduce the costs so that everyone can go to their destination by bus and train It's good for you and the people, and it's also good for Environment . |
| 2024-10-18 |  | | The price of a journey glitches from what I see and when ever i try to book it. |
| 2024-10-09 |  | | At lot of times, the app doesn't work for me, neither the app nor the on the computer (even worse than the app). Most of the time, I am not able to load any connections. It takes ages to load and then I don't get to book anything. Other than that, I like the app |
| 2024-10-03 |  | | Every single time, and I mean EVERY time I go somewhere using SJ, some train is cancelled or late the perfect time to ruin the entirity of the trip. And I miraculously get home or to my destination no matter what, but it is so incredibly stressful to know that even if I'm doing something correctly, at least something will go wrong anyway. Fortunately I haven't lost too much money on SJ but I wish I hadn't lost any at all. |
| 2024-09-27 |  | | The trains are often late, customerservice is non-existent and the staff treat you like an inconvenience. The app gives you no explaination why some trips are not bookable. Are they cancelled? Fully booked? Who knows? Not SJ. Goverment funded. |
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