Tahweel Al Rajhi KSA
Tahweel Al Rajhi Application for prepaid cards customers
Total ratings
3.95
(Rating count:
17,813)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to send money to local and overseas recipients.
- Offers low fees for transferring money.
- Convenient for balance inquiries and money transfers.
- Users appreciate the avoidance of long lines at remittance centers.
Cons
- Frequent errors and bugs when logging in or using the app.
- Poor user interface and user experience.
- Lack of essential features like mobile prepaid recharge and online money addition.
- Ineffective customer service and technical support.
Most mentioned
- System error or bugs.
- Login issues, including password acceptance problems.
- Need for app updates and feature enhancements.
- Difficulties in adding beneficiaries or sending money.
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User reviews
Recent rating average:
1.60
All time rating average:
3.95
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-02 |  | | Dear developer, I'm facing bug problem in your app only while using time of internet, but using WiFi it's not coming. If you need I'll send the screenshot. So, please check & update the app asap. Many peoples are trusted your app. Don't make disappoint to us. Personally I'll give 5 star. But due to this issue, was give only one star. I can't transfer my money to international banking. |
| 2024-09-07 |  | | Very weak i update it a days ago. Now i cannot open it. always appear a (general error ) on top. What it means? I need to send a money again to update the card.Before this is good to use but now its useless i cannot open it password is right but its not open. Hope to fix this problem from the bank. |
| 2024-05-16 |  | | Why does one of the renowned banks in the country lack e-banking? Every time I open there are some errors. Please update the app from time to time. It's upsetting when u have to face the same errors repeatedly. Since my last review, no response or improvements have been made. The last available update was on Sept 2022. If it does not matter then close the app. |
| 2023-04-03 |  | | I recently used the bank app and unfortunately, I found it to be lacking in several areas. The app interface is not good and I was disappointed, and there is no mobile prepaid recharge option available through the app. This is a feature that many people rely on and it's surprising that it's not included. I hope that the developers can address these concerns in future updates to improve the user experience. |
| 2023-01-02 |  | | Overall, good! BUT It would be great to update UI/UX, The software design is pretty much old. One important thing for developers is that It would be great if you guys added an option for downloading Membership E-Statements. |
| 2022-09-30 |  | | It's an awful experience for the past week, when ever login in an error occurs and the transaction list doesn't wants to appear. And today the OTP is not appearing on login. The most fun part is that I just updated the application on update alert. Such a great experience. |
| 2022-02-23 |  | | Always error whenever you open the app, sometimes it very annoying because you have to tried several times before you can have access to what you want to do. At times you have to use it like that because it keeps on coming error. Please it been very long since problems started try and do something about it. If not it really helps and save your time using the app. |
| 2021-10-03 |  | | This is the shittiest banking app I have ever used in my life. I kept on coming back to their branch for how many days just to update a bloody phone number. As the moment, my number is not being displayed in the ATM machine and I am still getting the same errors in the app. It is very exhausting and annoying especially if you have works to do. A total waste of energy, time and money. A very poor customer service as well. Disappointed. |
| 2021-08-04 |  | | It only serves as to inquire balance and send money. So basically its all about money and profit. With regrds to service such as updating contacts or card expiry, service is very poor. I've been using this app bsically just to send money or bal inquiry but other than that, it's impossible. Try to make your service more humane and considerate. |
| 2021-06-08 |  | | it is very easy and useful for everyone in saudi arabia to send their remittances to their, But there is one deficient in the app, need to put a option for add money online through using Credit Card or from other account also, for this you have to find ATM with deposit options then you can add money physically, why can't bring a change method for add money online as well as through ATM. Thanks... |
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