Pandora Online
Control and monitoring security systems from a smartphone
Total ratings
3.66
(Rating count:
12,455)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some users successfully installed and used the app with their alarm systems, indicating it works for certain setups.
- Positive experiences were reported regarding customer support regarding installation and functionality.
- Some users noted that app works fine on specific Android devices.
Cons
- The app frequently crashes, particularly on certain Android versions, like Android 10.
- Push notifications do not work for many users, reducing the app's effectiveness.
- Many users reported issues with server accessibility, especially in specific countries like Ukraine.
- Users experience problems with adding cars and top ups, with the support response being slow or nonexistent.
Most mentioned
- App crashes frequently on various devices.
- Push notifications are unreliable or not functioning.
- Server access issues, particularly in regions like Ukraine.
- Users find difficulties with customer support and completing transactions.
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User reviews
Recent rating average:
1.80
All time rating average:
3.66
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-24 |  | | Can't use it as app close itself saying having a bug. Can you solve it.? |
| 2022-10-04 |  | | Doesn't work in Ukraine. Probably, app uses russian servers, which are blocked in our country. I don't see current location, balance, fuel capacity, etc.. |
| 2022-04-05 |  | | Servers are not accessible in Ukraine. Maybe it is better because the kind of spying take place. |
| 2021-03-19 |  | | I bought the company's top alarm, the DXL- 4790 for about 500$. The app crashes when starting on Android 10. Which means I can't use half the functionality of this alarm. I can clear the app storage and it will work again for a bit but then it stops working after a while. When it does work, push notifications don't work. Overall - between the trouble I had getting the physical alarm installed correctly and working and the non working app, I wish I never bought this alarm. |
| 2021-01-15 |  | | Paid for a renewal and still sat here without a working alarm system. Not good enough. Bad aftercare. 4 days pandora offline! |
| 2020-12-29 |  | | I have added 3 cars without issues. When adding the 4th, it needs a top up. I go to the website and click top up and the button is doesn't work. Sent support an email 3 months ago and ignored. First time I see a company try so hard to not get paid. |
| 2020-11-30 |  | | The app crash when is used function Weather instead out temp. In the earlier version worked fine. 30.11.2020 - The problem that i menționed above returned. The app crashes again. |
| 2020-11-19 |  | | I almost got a heart attack today. I check the app in the middle of the night and I see car is running and it is unlocked (in app), making matters even worse, when I try to push any button it says error. I tried new app, I tried to log one on browser, I tried to use different phone, different internet connection. Always getting "internal error 500". Guys, where is your server redundancy?! Cheapskates. |
| 2020-11-10 |  | | Hello. I want to report a bug. I can log in without entering a password and fully control the car. I think it shouldn't be that way. ----- здравствуйте. хочу сообщить о баге. я могу залогинится без ввода пароля и полностью управлять авто. я думаю, что так не должно быть. |
| 2020-08-28 |  | | The last 2 years have been flawless for me.The only problem I've had are notifications which depend an the android smartphone you have.On my Huawei they worked,on my my Xiaomi not.Would he nice to have an option to manually set them form inside the app. |
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