Rabbit Air
Rabbit Air app lets you monitor and control your air purifier from anywhere.
Total ratings
2.97
(Rating count:
90)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to control air purifier functions remotely
- Good performance of air purifier device
- Effective customer support
- Ability to check air quality via the app
- Improved user experience compared to other smart device apps
Cons
- Difficulties with pairing and connectivity issues
- Limited functionality and features in the app
- Lack of detailed information on air quality and filter usage
- App sometimes unresponsive or slow
- Scheduler functionality needs improvement
Most mentioned
- Connectivity issues with WiFi and Bluetooth
- Need for better app design and modernization
- Desire for more detailed stats and functionality
- Frustration with app's scheduling capabilities
- Issues with the app shutting off or not responding to commands
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User reviews
Recent rating average:
3.30
All time rating average:
2.97
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-06-19 |  | | Awesome app. I had a difficult time pairing so I contactes support and even though it was 3am they got back to me promptly and was able to get me connected quickly. I have had a minus2a for 6 years, it died (my fault) so when I got a new one I got it with wifi. It is amazing, after years of pushing button combos the app makes it so much easier and verisitile. From the performance of the unit, app control to tech support I cannot imagine it being any better. |
| 2023-08-20 |  | | The app works well! The pairing process was remarkably simple. I think the app can use more refinement: more modern UI, organizing items into tiles rather than a long running list of every setting. I think the scheduler needs the most improvement. Rather specifying modes for every hour, I'd like to be able to set specific times (ie 10:30PM - 6:45AM: fan speed on low). This could help with visual clutter. The ability to change the mood light in the scheduler would be really useful too! |
| 2023-02-11 |  | | This app is useless. I tried to connect to wifi (yes, I have 2.4) and/or Bluetooth almost 2 years ago and gave up. I have since moved, have a new router and still can't connect to either one. Bluetooth goes to wifi connection anyway so that won't work. Sonos speakers, Google home, Phil Hue etc connect with no issues. There is no WAP button/symbol on my Cox router! Not user friendly! Uninstalling this unusable app. Disappointed as this is an expensive air purifier. It should connect easier. |
| 2022-10-21 |  | | Edit. Seems I misunderstood the mood light functionality currently available. Currently, it appears that the mood light on the A3 can either be on 24/7 or set to turn off at night. Would make more sense to me to have the option to only turn on the mood light at night or at scheduled times. |
| 2022-10-14 |  | | I have the rabbit air 3. The machine itself is wonderful, however I do believe the app could be improved. The app itself seems almost too simple for such an expensive machine. I would like to see more information about air quality and how well it is working to clean the air. Also, for me, sometimes when I log onto the app and click on my device it will 'shut off' the device when all I wanted to do was to check on the settings. (Meaning the app seems to be very touchy for some odd reason) |
| 2022-06-03 |  | | The app is good and all, but I would like to see more stat related features so I can better gage how the auto mode feature works. When it goes to different modes, for how long, fan speed, length or time, when it turns off, ect. This way I have a better judge on the filter and how well it handles the environment. |
| 2022-04-14 |  | | The app works good... im a tech savvy person and I still had some issues but took about 10 min to get working so no big deal.. also mouse over the icons before opening your air filter tells u the existing room air quality which is nice for when im not home.. only small complaint is every time I turn the settings to anything different the light turn on when I have them off lol also wish it showed a better display settings but that's all nitpick it works good and honestly no downsides - thanks |
| 2022-01-03 |  | | Great UX for a great device. So many smart devices have terrible apps. Many of the apps won't even connect reliably; those that do usually have ghastly UXs. Then there's Rabbit Air. As an asthmatic with seasonal allergies who lives in California, I have owned many air purifiers over the years. The best have always been from Rabbit Air. They cost more, but are well worth the price. Once Rabbit Air offered smart air purifiers, I upgraded. The UX started out great and has only gotten better. |
| 2022-01-02 |  | | I purchased the A3 Ultra Quiet. The air purifier does as advertised as far as cleaning the air. The application and bluetooth/wifi connection doesn't work. I uninstalled/reinstalled the application multiple times, cleared the cache, and reset the setup process. Nothing works. I have Wifi 6. The unit requires at least a 2.4hz wifi connection. Rabbit Air should have made it optional to either strictly via smartphone Bluetooth only when within proximity of the unit. Away access is not necessary. |
| 2021-11-05 |  | | APP Discrepancies. Seems like the App still need some (glitches) worked on. Maybe who ever runs your Sever/÷APP maintenance need to do an overall make-over for the APP and how the way it connects with Androids/Iphones. This becomes frustrating...if problems are not fixed before offering this APP service to monitor the functioning of this machine... I believe, I'm doing my steps to pairing device to APP and/or to Purifier to Wifi correctly. Well-rounded Knowledgeable Customer. SMH. |
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