Dastak - Doorstep Services

Dastak App: Avail Government Services on-demand, directly at your doorstep!

Dastak - Government Services at Your Doorstep

"Dastak - Doorstep Services" is a revolutionary mobile app that enables citizens to request and receive various government services directly at their doorstep through dedicated facilitators. By improving accessibility, efficiency, and transparency, Dastak transforms public service delivery in Punjab, helping eliminate the need to visit government offices. With a simple scheduling process, multiple payment options, and a dedicated support center, Dastak ensures reliable service for all citizens, particularly benefiting those with mobility challenges.
Install from Google Play Store

App stats

Version: 1.8.0 (Last updated: 2024-12-06)
Creation date: 2024-03-17
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • prevent device from sleeping

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Introducing Maryam ki Dastak - a groundbreaking mobile app that empowers citizens to order government services directly at their doorstep through dedicated Facilitators. Transforming public service delivery in Punjab.
Through Dastak, citizens can request various public services by multiple departments directly at their doorstep, on their desired schedule. Services include:
New Domicile Application
Birth Certificate
Death Certificate
Marriage Certificate
Divorce Certificate
Property Tax Payment
Token Tax Payment
e-Stamping
New Vehicle Registration
Transfer of Vehicle Ownership Application
Character Certificates
Police Verifications
and Many More..

Removing all hassles for citizens. How it works;
1. Citizens Schedule visit of Dastak Representative via Web Portal or Mobile App.
2. Citizen Avails Public Services at their doorstep via Dastak Representative.
3. Dastak Representative ensures completion of service, earns a commission.
4. Multiple payment options, IBFT, JazzCash, EasyPaisa, COD & PSID
5. Citizens rate Dastak Representatives service
Benefits:
Improved accessibility and convenience: for citizens, especially those who are physically disadvantaged, reducing the need for them to travel to government offices, saving time and effort.
Improved Efficiency: Reducing the physical traffic at government offices by creating a new channel of public service delivery.
Governance and Transparency: Increased transparency & accountability. Ensuring citizen receive services, reducing opportunities for corruption.
Call Center Support: The Dastak initiative has deployed a robust citizens contact center to provide instant support to citizens.
Trained and Trusted Facilitators: Our Facilitators undergo rigorous screening and training, ensuring reliability and professionalism in every service they provide.
Feedback-Driven Improvement: We value your feedback. Dastak is committed to continuous improvement, and your input helps us enhance our services.

Available in Lahore, Punjab. More districts coming soon!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Convenient and reliable doorstep services.
  • Fast delivery of documents in some cases.
  • Good initiative by Punjab Govt for service delivery.
  • Helps users avoid visiting government offices.
Cons
  • High service charges making it unaffordable for common people.
  • Inconsistent availability of districts and divisions within the app.
  • Poor app functionality, including errors during registration and use.
  • Misleading pricing and unexpected additional costs for services.
Most mentioned
  • High charges for services.
  • Limited district availability.
  • App functionality issues and errors.
  • Fast document delivery in some instances.
  • Need for improvements and updates.
User reviews
Very co-operative and supportive staff .... Unexpected at least for me ....
by Usman Farooq, 2024-12-12

Dastak offers convenient and reliable doorstep services, saving time and effort. Highly recommend for busy lifestyles!
by Muhammed Hussain, 2024-12-03

Service is good some improvements required like needs to add all areas of punjab must be add more departments overall good experience.
by Mumtaz Fatima, 2024-11-23
View all user reviews

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