McDelivery PH
The new McDelivery App is here to satisfy your cravings with just a few taps.
Total ratings
2.52
(Rating count:
65,982)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly and convenient for those with limited transportation options.
- Quick delivery from riders who verify addresses before arriving.
Cons
- Frequent issues with order accuracy and customer service responsiveness.
- High prices on the app compared to store prices.
- Technical problems such as app crashes and login difficulties.
Most mentioned
- Missing items in orders and poor customer service response.
- Incorrect or delayed deliveries.
- Inability to cancel orders easily.
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User reviews
Recent rating average:
1.50
All time rating average:
2.52
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-01 |  | | This app is user friendly and very convenient for someone like me who lives in a place where transportation is scarce. The branch I was ordering from was new but was already available in the app. Once the order was placed, the rider immediately called me to verify my exact location and informed me that my order was being prepared. At 10 mins my order was already at my doorstep delivered by a courteous rider. |
| 2024-11-28 |  | | The app is good itself but the listed prices are way higher than what it is at their stores. Wish you could do something about that discrepancy especially for customers that just want to take advantage of your app to avoid long queues and straightly pick up their orders at the store. |
| 2024-11-27 |  | | In orders, those for pickup are not marked as complete even after picking them up! The same goes for those that you didnt complete the payment. When paying using gcash, most of the time no otp arrives! Does the card payment support amex, jcb and unionpay? |
| 2024-11-26 |  | | Horrible. I waited 3 hours for a paid meal and there's no option to cancel your order or to even reach out to customee service. I don't recommend this app |
| 2024-11-23 |  | | Poor customer service for missing items. No one will address your concern after reaching out to their chat support multiple times! They are very fast in deducting the amt in your acct but will not address if you have missing items in your order. |
| 2024-11-22 |  | | I ordered twice and receive incorrect toys TWICE! The app does not reflect the actual toys availability and they dont cancel even if the toys ordered are not available. Calling out McDo Commonwealth and New San Mateo!!! |
| 2024-11-17 |  | | I picked the wrong payment method, and when I backed out, the order was still sent. Are there any ways to cancel any order even before the order was verified by the branch? |
| 2024-11-11 |  | | Useless app. Cant even have a decent delivery app. Cant access home and menu even with a good signal. |
| 2024-11-07 |  | | I'm pregnant craving of McDonald's so I order but sadly someone else got receive my order so I didn't expect that, my order details was Nov.7 2024 at 2pm expecting delivery time 3:38pm - 3:48 pm, until 4:50 pm have been past my order still delivery on it's way so I just ignore it, until I got receive a notification from this shop order delivered Nov. 8 2024 at 12:38 Am and someone received my order, I will never order again the service was poor. |
| 2024-11-02 |  | | Doesnt have solo orders. We do not like softdrinks and you cant order individual solo/ala carte on this app. Hope you can update. We prefet to buy thru grab or food panda just because they have that! I have updated this app 11-2-24 and its still the same. Im better off using grab or food panda. No thanks mcdo app. |
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