Your Select Health insurance plan now fits in your pocket.
Total ratings
1.70
(Rating count:
287)
Review summary
Pros
- When it works, the app is easy to use for viewing ID cards, claims, and overall plan usage.
- The wellness options for bike shares and hikes are a great addition.
Cons
- Users frequently experience login issues, including needing to log in multiple times and being unable to use biometric login.
- The app is slow and often unresponsive, leading to long loading times and crashes.
- Error messages are common, making essential information inaccessible.
- The app has been described as poorly maintained with various bugs that have persisted over time.
Most mentioned
- Login issues
- Slow performance
- Error messages and crashes
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User reviews
Recent rating average:
1.40
All time rating average:
1.70
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-12 | David Hurst | The app is fine as long as you don't ever want to know anything about your coverage | |
2024-12-06 | Kimball McGary | App makes you login in twice to find a physician and forces some random user name and I can't change it. Come on guys. You're a billion dollar company fix your dam app | |
2024-09-22 | David Allred | Incredibly slow. Even the most basic tasks take at least 1 minute to 'load'. It's not user friendly at all. | |
2024-07-24 | Nicky Thompson | Hasn't actually worked in months. Every time I open the app it tells me my session expired and to log in again, except the notice doesn't go away. It needs a new update, it's SO buggy. I literally can't login | |
2024-06-12 | Louise McGowin | Terrible app, if only they put the millions of dollars they're making into IT systems. I get the same login error everyone else has about 80% of attempted logins. Very limited functionality and somehow not connected to my actual chart a lot of the time | |
2024-05-08 | Stefanie Smith | This app does not work at all for me. Every time I log in, I get a screen that says, "The page you are trying to access is no longer available." It does this on the website as well, so I am not able to access my account at all on my phone. I have to do it all on my computer, which is pretty frustrating, I often need information when I'm out and about and can't get any. Select Health is essentially inaccessible to me when I'm on my phone. | |
2024-04-13 | babieyoonii ᴖᴥᴖ | since I've had this app, I've had to sign in every time I've opened it, and have never been able to sign in with biometrics. since the most recent update, I can't sign in at all! I click sign in, it takes me to IH login, I login, and then I get an error saying the page isn't available. if I try to refresh, it kicks me back to the login page. makes it literally impossible to use this app at all | |
2024-03-07 | Rachael Hall | I am not able to do anything on the app it is completely pointless. I get an error even when I am not doing anything. ativeUserNewApiFailed is the error I keep getting!! I can't update to biometeics log in update any of my information. It's completely useless. | |
2024-01-29 | Joel Upshaw | Update 1/28/24: The new update is fantastic. I like the new look and feel and the information is correct. The only working thing is to view my id card. The id number is wrong in the app but correct in the id card PDF. I get error messages that it can't load claims, pcp info, or messages. | |
2024-01-29 | Kevin Wilder | The perfect app if all you're looking for is an eternal loading screen. 1/9/19 --------- Good news...I tried again 7 months later and it's still complete garbage Update 1/28/24 - yep... Still sucks and won't load. I'm on a Google Pixel 7 Pro.... It's definitely not my phone that's not working right. |
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