NYP Connect
Use NYP Connect to pay bills, find doctors, access medical records, and more.
Total ratings
4.01
(Rating count:
607)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows for easy communication with doctors and appointment scheduling.
- Provides access to health reports and test results.
- User-friendly interface compared to other medical apps.
Cons
- Frequent login issues and app crashes.
- Inability to keep medical records indefinitely.
- Poor customer support for account issues.
- Privacy concerns regarding email usage.
Most mentioned
- Login issues and account accessibility problems.
- User-friendly features, but inconsistent performance.
- Problems with app updates making the app less functional.
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User reviews
Recent rating average:
3.30
All time rating average:
4.01
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-05 |  | | This app is terrible. I can't ever log in. All it does is try to load which never happens. I can't read my reports and I can't pay my bills. I don't care if they don't want me to pay but I need to read my health reports so I can share them with my therapist. Please fix this mess! |
| 2024-10-11 |  | | Very good. I can see all my appointments and message my doctors if I need anything or I need to let them know something. |
| 2024-09-18 |  | | Most direct way for communicating with my doctors making appointments, etc. |
| 2024-07-30 |  | | This app does not keep your record after two years. This makes it challenging for patients to compare examination results over time. I am responsible for my body. The doctors' notes facilitate in helping me to better understand my body. Please allow for results to remain in system indefinitely. Thank you! |
| 2024-07-18 |  | | Used to work well, now crashes every time I try to access it. Please fix |
| 2024-01-05 |  | | the app is helpful in keeping me informed. The issue is that as a patient the meal ordering is a bit difficult and there is no space for notes. Also during an inpatient visit there should be a chat option with the nurse assigned to you and a log or diary space that the nurse and doctor can access. |
| 2023-06-20 |  | | Seamless, all-encompassing app for my medical needs. I was able to find and make doctor appointments, and also get directions. It is a very informative tool that I never knew I needed until I started using it. |
| 2023-04-07 |  | | Was not able to schedule an appointment with my existing provider. No matter what button I pressed, it just told me to call the office. The app was razor sharp at telling me I owed a balance, and collecting it though. thanks a bunch. EDIT: Amazing, there's no button for "I forgot my password." |
| 2022-09-19 |  | | One complaint so far: WHY BOTHER offering "remember me" as an option when it NEVER remembers me!? Every freaking time I have to login with my username, password, and checking the "remember me" option... Every. Freaking. Time. SMH. I must say though that the test results section is one of the best compared to the other portals I/'ve use/d. |
| 2022-06-27 |  | | I kind of find using the app refreshing because I am not very computer literit. That being said I myself can easily navigate the alone without any assitance. I never turn down the chance to use it. Whoever out the app together must have did it for people like myself, thank you for preparing this easy to navigate app!!! 👍❤👍❤👍❤👍❤ |
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