Primary Care On Demand
See a provider online 24/7
Total ratings
4.61
(Rating count:
117)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to navigate and use
- Convenient and saves time by allowing appointments from home
- Friendly and helpful medical staff
- Quick and efficient appointments
- Good for those unable to visit clinics due to illness
Cons
- App has glitches and bugs
- Setup process can be lengthy and requires re-entering information
- Expensive compared to other on-demand services
- Some users experienced difficulty accessing appointments
Most mentioned
- Convenience of virtual appointments
- Issues with app functionality and glitches
- Positive interactions with medical staff
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User reviews
Recent rating average:
4.70
All time rating average:
4.61
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-23 |  | | This was my first time using the app. It was easy to navigate. I was in touch with a Dr very quickly. He was courteous, friendly, and very helpful. |
| 2024-11-22 |  | | Super easy app to use. I really appreciated not having to drive back to town for a doctor visit. There were a couple instances when the video stream hiccuped, but it was just a few seconds. This was so much better than sitting in a waiting room! |
| 2024-11-21 |  | | Once I figured out how to get set up on the On Demand app, everything went very well. Dr. Dyer was so pleasant, and after a 5 minute or so video chat, the medication I needed was ordered, and I was able to pick it up an hour later at my pharmacy. The whole experience was awesome! |
| 2024-11-12 |  | | this is an expectional service very nice people to talk to and very patient with you |
| 2024-10-29 |  | | Excellent experience. Appreciated not leaving my home to visit with a doctor. Much better than heading to Urgent Care at the clinic and waiting to be seen while not feeling well. |
| 2024-10-21 |  | | comprehensive, quick. just what I needed. |
| 2024-09-27 |  | | The app has a lot of bugs to work out, very glitchy. Have had to re-enter stuff several times and restart trying to get an appointment multiple times. It's great when it works though. |
| 2024-09-07 |  | | Very convenient. Staff are personal, polite and compassionate but I would expect nothing less from Mayo Clinic. Prior to answering the medical questions I was told they could not treat severe conditions. Unfortunately, they considered mine severe so I was referred to the ED or Urgent Care. MD was apologetic. recurring DX so I will try to wait it out until Monday. Side note: thank you for not requiring your after hour physicians to wear a suit and tie. ;) nice to see a down to earth MD. |
| 2024-08-01 |  | | it was great to be able to have an appointment when I became ill on vacation. |
| 2024-07-08 |  | | Was great to be able to Video on Demand, especially since it was for something I get fairly often. Couldn't get an appointment at the clinic today, it was booked, so this worked great. I felt very comfortable talking with the provider and felt she was very knowledgeable! Will definitely use it again if the need arises. |
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