Maya Cinemas
Maya
Total ratings
3.74
(Rating count:
606)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly design making it easy to navigate and purchase tickets.
- Convenience of selecting seats and displaying barcode for entry.
- No booking fee for tickets unlike other apps.
- Rewards system and ability to select favorite theaters.
- Smooth performance for some users after updates.
Cons
- Frequent login and connectivity issues, preventing tickets from being purchased.
- Inability to check ticket prices easily before purchasing.
- Ongoing problems with app stability and server connections reported by many users.
- Issues with redeeming vouchers and processing refunds.
- Loss of features in updates, such as movie previews and bios.
Most mentioned
- Unable to login or connect to the server.
- App has been broken and unstable for an extended period.
- Difficulty getting refunds and issues with ticket purchases.
- Loss of functionalities after updates, causing frustration.
- Need for improvements to user experience and reliability.
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User reviews
Recent rating average:
1.70
All time rating average:
3.74
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-04 |  | | So, I'm having connectivity issues? It tells me I'm signed out; I can't sign in, and it tells me there are no cinemas or movies to view. What is happening? Is there a new app? Did they stop using this app? |
| 2024-10-12 |  | | I'm having trouble with app and it's not allowing me to get my tickets for today's (10/12/2024) movie. I even tried the website it's giving the error 404. I'm trying to contact you but I can't find the number to corporate. |
| 2024-10-06 |  | | App has been broken for two months! Every review shows that this app has been broken since August 2024 and this still haven't fixed it. It doesn't connect to the server so it displays nothing and doesn't let you sign in. |
| 2024-09-16 |  | | Broken App. The older version worked fine. This version won't let me log in so I have to go to their website in order to do so. |
| 2024-09-02 |  | | Hate this app. Old one was fine, had no problems. It stopped working so I installed this updated one. I do not order tickets through the app, I just show up to get my tickets. So, I'm looking through the movies, select a time, but how much is a ticket? Doesn't show ticket prices anywhere. Perhaps after you select your seat and purchase? Seems like this is only for purchasing tickets online, which I do not do. Bring back the old app! |
| 2024-09-02 |  | | The app is pretty user-friendly, but you can not play the movie previews. The app says there was a problem initializing YouTube. This problem has been ongoing for months, and I have to go to Fandango to preview a movie. Please address this issue. 4/24 Update: This app has been updated. It no longer has movie bios or previews. It has also lost the ability to easily toggle between showtimes for a particular movie to review seating ability. You have to return to the main page and start again. 😞 |
| 2024-08-18 |  | | I got the new update and now is charging $1 for booking fee in Every ticket I buy in the app. Before the update it never Charge me. |
| 2024-06-27 |  | | I really enjoy the convenience of the app. Easy to pick and purchase my seats from the comfort of my couch. Show the barcode when you get there and your done. 9/10 |
| 2024-02-01 |  | | I can not log in. It says that it couldn't connect to the server. When I try to buy tickets through the app, it tells me that my zip code does not match my card. Nothing has changed, and I have used it before. This is the only app I have issues with... I really wish I could log into my account at least. |
| 2023-10-14 |  | | I love Maya Cinemas but the app always logs me out & I have a heck of a time trying to log back in. Takes me a couple tries but on the app when you log in with 'username', use ur phone number & ur password. I always forget its my phone number and not my email or something. It can be confusing to people who are new to the app. I still get confused. |
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