Icon Extras
With the EXTRAS App, you'll have an all-access experience!
Total ratings
4.51
(Rating count:
1,451)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Fast and simple to use for purchasing tickets.
- Convenience of having tickets saved in the app for easy scanning.
- Helpful for checking movies, showtimes, and seat availability.
Cons
- Frequent internet connection issues preventing access to the app.
- Inconsistent functionality with basic features (e.g., saving wishlists, viewing trailers).
- Problems with the latest update causing the app to become non-functional.
Most mentioned
- Internet connection problems.
- App functionality issues after updates.
- Difficulty in purchasing tickets online.
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User reviews
Recent rating average:
2.70
All time rating average:
4.51
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-15 |  | | My app is not working anymore, it keeps signing me off. I need help with this since I can't find an active website for this app. Please help me with this situation so I can order tickets for my daughter and myself. |
| 2024-07-03 |  | | App was working perfectly fine, but now it's in a permanent state of no internet connection. So the app is completely useless right now for me |
| 2024-07-02 |  | | Kerasotes Theaters abruptly closed their doors as of 1 July 2024 and the app won't connect to anything - their servers are likely shut down too. Lost all the reward points I had earned in the app. Uninstalled! |
| 2023-10-06 |  | | App is BROKEN. I literally paid for the ICON Extras PLUS deal on OCT. 3rd at 8pm, but by noon Oct. 4th - showplace icon app and its websites had been completely shut down. The website has been entirely inaccessible with zero updates. I paid for a service and it's disappeared with no notice. On ALL platforms (ATOM INCLUDED). Who runs this exactly? About to be 3 days now and no way to access anything! |
| 2023-02-09 |  | | This is a great app but there is one thing to keep in mind when using it. If you purchase tickets with a card, the three-digit confirmation code needs to be entered and, at least on Android, the field to type it in is invisible. You have to sort of tap near the expiration date in order to find it. |
| 2022-12-10 |  | | Subpar app for a Premium theater. The app looks nice, but basic functions don't work. Want to add a movie to your wishlist? Good luck...doesn't actually save. Want to view the trailer? Good luck...doesn't work. Did you install on your first visit after buying a ticket and want to get credit for that ticket (as others provide), not gonna happen. Don't get me started on how many times it took to get this app installed in the first place...let alone register. Not a production level app. |
| 2022-10-27 |  | | Fast, simple, and works! Buying directly from the theatre company saves you money and their seating charts are more accurate. I do wish they had Google pay or PayPal as payment options though. |
| 2022-05-25 |  | | When scrolling the Coming Soon movies, after clicking on a movie, when you hit back, it automatically goes back to the top of the list. Would be better if it stayed on the same date your were already viewing. |
| 2022-05-02 |  | | Makes my life so much easier. When taking the family to the movies. I can avoid lines and food gets delivered to our seats no extra charge. So I make sure to tip for gratitude. I also never miss a scene. |
| 2021-09-02 |  | | I've always had a good experience with this app until the latest update. I can't even get the app to load anymore. It just spins on the load screen and it never gets past that. Please fix that. |
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