ASB’s Mobile Banking app gives you easy access to helpful ASB tools.
Total ratings
3.63
(Rating count:
11,170)
Review summary
Pros
- Easy to use with useful functions for seamless banking.
- Great functionality for basic banking services.
- Quick and reliable app operation under normal conditions.
Cons
- Problems with logging in and frequent bugs.
- Poor visual design and user experience in the latest update.
- Lack of customer support and poor communication with staff.
Most mentioned
- Issues with logging in and app reliability.
- Dissatisfaction with recent design changes.
- Concerns about customer support and assistance.
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User reviews
Recent rating average:
2.90
All time rating average:
3.63
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-16 | The only bad thing is it only works in wifi 😞 what if im too broke to buy data and I have to transfer money from my savings 😭😭😭😭 | ||
2024-12-10 | Installed this app for ease of use, but although the balance is correct, the transaction history is 5 days old, so its useless. It has a very garish and crude appearance compared to my other banking apps. It also shares a lot of personal information with third parties for "advertising and marketing purposes". Should a banking app really be doing that? No. | ||
2024-12-08 | Can you give us an option to be notified by text anytime payment is made online by debit or credit card doesn't matter if it's a local website or an overseas website also doesn't matter how much the payment is the text should say something like did you just make an online payment if so click here and a netcode will be sent to you if there is no netcode entered no payment will be made | ||
2024-12-07 | Constant issue with cash transfers showing as negative account balances and the account eats my funds don't return it Either the apps hacked or it's just a scam. | ||
2024-12-05 | I was told to do this, but online they are refusing my password and locking me out. Not helpful at all. I just want to transfer money from my US$ account to my NZ $ account.Beautiful! This is our Christmas tree | ||
2024-12-01 | Lots of features just don't work. Clicking on dashboard just gets you a loading screen that never loads. You want to fix your mortgage or look at the rates?... Too bad nothing comes up, no loading screen just nothing. I find it extremely infuriating when a multi billion dollar bank can't get basic banking right. | ||
2024-11-19 | really easy to use and useful functions that make banking a breeze. Including notifying if overseas travel. | ||
2024-11-16 | When adding a new account the app only lets you enter 20 characters of the account name. Which means the new account verification will fail for the one I entered because I could only enter half of the name! | ||
2024-11-15 | A pretty good mobile banking app so far, I would recommend Dev to implement something similar to what ANZ mobile and web app does which is drag and transfer, currently the ASB mobile and web apps takes too many extra step to quick transfer across your personal account | ||
2024-11-02 | Isn't configured for multiplatform operation. Is the a sideloading option for retro android versions securely? I'm guessing not... Android 6.1 on Samsung Galaxy S5. ;p |
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