Sbanken
Making everyday banking even easier.
Total ratings
2.14
(Rating count:
6,743)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- New app has a less intuitive interface and is not user-friendly.
- Limited functionality compared to the previous version.
- Many users experience error messages frequently.
- Access to features often redirects to DNB's website.
- Customer service response time has significantly worsened.
Most mentioned
- The app was better before the acquisition by DNB.
- Users feel frustrated by the app's design and navigation.
- Many basic banking functions are now difficult to perform.
- The app lacks important features that were available previously.
- There are recurring issues with seeing past transactions easily.
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User reviews
Recent rating average:
1.60
All time rating average:
2.14
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-03 |  | | the Sbank pass of the past was a lot cleaner looking with more options. once they were bought by DnB and they both use the same app now, its both more full looking and has a more simplistic UI with less options. not impressed. |
| 2024-11-28 |  | | Works okay, until you have to go to DNB pages because a feature simply isn't integrated in the app. |
| 2024-11-06 |  | | Not a very intuitive interface, and the terms to login was a desktop page on a mobile screen, so getting to the actual "i don't agree" with cookies was basically impossible. And then there is the matter of being forced to use the app by removing the web portal, even when the app is a (much) lesser experience than the web portal was. Some features was even a forced redirect to dnb.no because they were lacking in the app. |
| 2024-10-10 |  | | I'm sick and tired of reading the error message "Something went wrong. Trouble showing your accounts (ALA2008)". I tried removing the error by deleting all data and reinstalling, but error still there, taking up valuable space on the screen. Please remove the annoying and unnecessary error message! Old review: The old Sbanken app had all the functionality of the web bank, and the new has limited functionality. Inbox for bank messages is hidden at the bottom below, and too difficult to find! |
| 2024-10-10 |  | | Sbanken used to be the best and the app was clean and functional. Then DNB came and ruined it with it's idiotic solutions and infantile design. |
| 2024-10-02 |  | | After a solid 40m I found a way to add a new payment recipient, but only by setting up a recurring payment agreement, and even then it took a while to start the search function, thus tricking me out at times. Later it turned out to be bugged. Feedback here helps but still 🔥 |
| 2024-09-01 |  | | Sbanken’s ease has turned into a clunky ordeal under DnB, with transactions now limited to an app as graceful as a hippo in ballet shoes. Impressively indifferent to user experience, I'm inclined to move my money elsewhere. |
| 2024-08-22 |  | | The new app after the merger with DnB is literally the worst! Seriously considering changing banks because of it, beyond annoying and frustrating. Was nothing wrong with the previous app, like the wise man said, "if it ain't broke then don't fix it boy"! |
| 2024-07-24 |  | | Absolutely terrible app and pathetic service. Avoid at all costs if possible. Sbanken used to be excellent but since dnb, it is now easilly the worst bank service I've experienced, period. Suddenly introduced a new app which requires Bank ID to activate the app. Great if you are in Norway, but what if you are abroad? And their joke app only shows a number as +47 which means you cannot use a foreign number to register with Bank ID. Better off keeping your money under a mattress. |
| 2024-07-18 |  | | Not completely terrible, but definitely not an enjoyable experienxe. The interface is one of the less intuitive I've experienced (of a bank), even after three months of use. Also quite "opaque", difficult to have control of what's going on with the app (and your account). |
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