Nordea Mobile - Norway
Nordea Mobile - Always at hand
Total ratings
4.08
(Rating count:
15,622)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Clean and modern user interface
- Works fine for daily banking tasks like paying bills and checking balance
- OCR for scanning bills works flawlessly
- Some new features added in recent updates
Cons
- Frequent outages and stability issues
- Annoying login/logout experience, requiring frequent logins
- Bugs and usability issues, including mystery navigation and slow validation
- Limited functionality compared to previous versions or competitor apps
- Problems with malicious software detection blocking app access
Most mentioned
- Stability and reliability issues
- Frequent need to log in
- Poor user experience and navigation
- Lack of basic functionalities like displaying account balance
- Accessibility issues due to software blocking usage
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User reviews
Recent rating average:
2.00
All time rating average:
4.08
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | some basics are missing that make it unnecessarily hard to reconsil e.g. when wiring money between a families shared account and a personal account after paying with the wrong card. The transaction on the destination account does not show the kick-name of the origin account or the comment. Now I just see the name of the account owner and don't know if I got a refund from the shared account or from my partner directly and can't see the reason for the transaction. |
| 2024-12-02 |  | | Its okay. Annoying having to use bank id to approve E-faktura. In Danske bank we could just accept it, as you're already logged in. This review was edited. My first review critiqued the defaults for the home page widgets. |
| 2024-11-27 |  | | What is the number one thing you go to do in your bank app? Why doesn't it show the balance of your account in the overview??? |
| 2024-11-19 |  | | Recently moved to Nordea from Danske. The UI of the app looks nice, clean and modern but it annoyingly keeps logging me out and I need to log in every half a minute. I hope they fix it asap. |
| 2024-10-31 |  | | Constantly down. Good luck going a week without the app being down at least a few times |
| 2024-10-28 |  | | Still buggy and the bank itself has maintenance and unavailable services 5 times pr month Update after developer reply. This is not the case, Nordea services has frequent outages and this is not just for "the past few weeks" I've been a customer since Kredittkassen became Nordea. Since 2020 Covid and post updates they started doing to their design came with a ton of issues and problems. They are still trying to fix their backlog. When and if problems do become better, I will update. |
| 2024-10-16 |  | | it's starts to skip easily and you have to start again. |
| 2024-10-13 |  | | Missing option to edit easily name off account. Rest is good. |
| 2024-07-12 |  | | ... We have identified an accessibility service which might be used to control the device... Thank you for blocking my access and reminding me that I should have been "born better". I promise that I won't do it again. I regret, and every fiber in me regrets being your customer. |
| 2024-06-04 |  | | Cannot use the app due to software that "could" be malicious. The app blocks me from using it with a warning message. The stupid part is that I'm only blocked from using it about 4 out of 5 tries, so the malicious app detection is broken even in that regard. |
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