Praxis
In de Praxis app vind je veel handige functies om jou verder op weg te helpen!
Total ratings
4.40
(Rating count:
44,709)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Offers discounts to customers
- Ability to use airmiles and discount cards within the app
- Provides a convenient way to monitor purchases
Cons
- App is clunky and slow
- Frequent login issues and lack of persistence across devices
- Poor customer service and communication regarding orders
- Bugs that lead to missing order history and expiration dates mismatching
- App goes offline or experiences internal errors
Most mentioned
- Login issues and frequent logouts
- Unreliable order tracking and delivery times
- Poor UI and navigation difficulties
- Discount code problems
- Negative customer service experiences
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User reviews
Recent rating average:
1.80
All time rating average:
4.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-02 |  | | Good shop, ussualy has things in stock that others shops dont have |
| 2024-05-24 |  | | My experience with the online service is very bad, they told me that the order would take 3-5 days, it has been more than 7 days now and the order has not arrived, when I contacted the customer service to find out when the order will arrive they told me that they cannot give me an appointment and I have to wait. Very bad. |
| 2024-05-09 |  | | Awful app. Clunky and slow, gives me 20% off but never accepts the code that THEY gave me to use. |
| 2024-05-02 |  | | I have purchased some things from the store, using my Praxis Plus qr code. However, the app does not show the receipts of those purchases. According to the customer service, only if you are logged in during the purchase then the orders end up in the purchase history, which does not make sense because an order is an order. If other apps can make it, then this app should also make it. I think this is a clear bug that needs to be solved. |
| 2024-04-26 |  | | hard to browse. additionally an English option would be great and pretty simple to implement these days |
| 2023-07-22 |  | | They do not respect the customer, and do not adhere to the time specified for order delivery. I do not recommend dealing with them. I will delete the application, just wait for the late request to be delivered without any quality of communication and follow-up! |
| 2023-06-13 |  | | quite ok if you regularly buy stuff at Praxis. it would be better if they (like Gamma for example) would add reviews to each product as that can help to select the right things and avoid common mistakes in using them. |
| 2022-08-17 |  | | It's a great concept and a nice opportunity to offer customers a discount, but it's often not very practical or obvious to customers that they need the app in order to claim the discount. The app also logs out after a certain amount of time which then puts customers, especially elderly folks, in an awkward position where they have to log in or reset their password at the counter. Like I said, great concept, but I belive it could be much more user-friendly. |
| 2022-08-01 |  | | UI not great I'm logged in but don't see my praxis plus barcode. When I click the password reset link it sends me to my account details. Only ever able to use the discount code from the initial email, not the app |
| 2022-06-30 |  | | I only use it for discounts codes. I hate it that I always have to login to the app when it's not convenient. The app also does not work well with a password manager (Bitwarden) on my phone so I have to copy paste the login or manually type it... Both not ideal while doing a purchase. |
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