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The SMART tag™ Parent App is the official app for parents in school districts using SMART tag™. Keep up with your student’s riding activities and stay informed about crucial transportation updates
Key Features: - SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop. - Safety Assurance: Receive instant updates about delays, route alterations, or emergencies. - User-Friendly Design: A simple, intuitive interface built for parents on the go. - Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.
At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Cons
Inability to track the bus accurately during the entire route.
Frequent app crashes and failure to load.
Problems with notifications not being timely or not sent at all.
Issues with students being listed or unlinked from accounts.
Absence of the map feature that was available on the website.
Most mentioned
Preference for the website over the app.
Difficulty in tracking the bus location.
Frustration over unreliable notifications.
Consistent problems with linking students to accounts.
User reviews
It notifies fine, but when I go into the app it doesn't show my student. I can go into notifications and it will show drop off and pickup of him, but he isn't listed on the student part. Also trying to add my other kid since his school just got one and it just keeps spinning like it's loading, had to try multiple times, then it said it added him, but when you go into the account part it shows no kids linked. If I go out and back in sometimes it says kids linked. Won't change bus notify time
Now using the app, the map feature is gone. The web version allowed you to see the bus location while enroute. Why have this program if you can't see where the bus is located. Developers misses the boat on this one. This should have been an acceptance criteria before deployment. UPDATE 11/4 Developer pushes out a new update and the map only works at certain points. Seem silly that the bus can't be tracked all the way to school but us parents must rely on the notifications.
9 times out of 10 when I go into this app it isn't working. "Please try again something went wrong" I don't even usually rate apps but it's a bit ridiculous at this point. It's not a connection issue, only happens with this particular app. Frustrating but that's why I rely on life360 to know when the bus will actually be arriving.