Central Bank
Move, manage, and maximize your money like never before.
Total ratings
4.82
(Rating count:
17,803)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and navigate
- Great for mobile deposits and online banking
- User-friendly interface and functionality
- Quick access to account activity and balance
- Good customer support
Cons
- Delayed transaction updates and balance inaccuracies
- Issues with mobile deposit functionality
- Fingerprint login feature not retaining information
- Problems with app connectivity
- Frustration with recent changes in features like money manager
Most mentioned
- User-friendly and easy to navigate
- Delayed transaction updates and balance issues
- Reliable mobile deposit feature
- Good customer service experiences
- Notification features and alerts
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User reviews
Recent rating average:
3.20
All time rating average:
4.82
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-23 |  | | Transactions are not charged instantly like other bank apps. Which can be very confusing to what is available. Some charges don't even show up until a day later.. 🙄 when making payment to credit card, it also doesn't credit immediately.. very misleading and frustrating when charging. With today's technology, this should not be an issue at all. Please update your system for 21st-century instant information. Thanks. Otherwise, it is great to do all banking online. |
| 2024-09-15 |  | | I've had no real issues with it. Shows me activity. Let's me deposit checks. That's all I really need. The budget/pie chart gets confused sometimes, but I don't think that's fixable, and you can edit it, and I don't really use the feature. To be honest, the app is a lot like the bank. It does its job without too many frills or bs to pester me, and I really like that. That's how you get loyal customers. |
| 2024-06-12 |  | | Usually the app is pretty simple and easy to use. Lately, however, the app has taken several days to update the balance of my accounts and my partner's. This has led me to transfer money I didn't have because the balance was misrepresented, and I have faced multiple fees because of it. Additionally, it allowed me to overdraw, despite it being disabled on all of my accounts. |
| 2024-03-23 |  | | My favorite online banking app ever. There is a really cool feature called money manager--I put in my income and bills and the app calculates what I have left automatically. They changed money manager and now the app is no longer able to help with my monthly budget. Extremely upset because I loved being able to organize my bills using the calendar feature. The money manager update has ruined the app for me as I now have to go back to paper for my budget or switch to a different app. |
| 2024-01-07 |  | | I love this banking app. Everything is at my fingertips. The only reason I go to the bank is to get quarters for laundry. lol That's how awesome this app is. I can do everything I need to do and in a timely fashion. Keeps track of my balances, shows budget I spend on groceries, gas, bills, etc in a pie chart. I can transfer funds from account to account, change my address, pin #'s, look at statements and I get a text every time a charge is made on my account. It's very handy. |
| 2023-06-01 |  | | It is a good mobile banking app and it is fairly easy to use but, I have had a problem with the security issues when I first started using my card they locked it on me after using it only 2 or 3 times It took forever to figure out how to exactly get my card back to unlocked so if you can try to make this issue easier to figure out thank you!!! |
| 2022-11-05 |  | | Good app overall. My one complaint is when I go to make a mobile deposit, it tries to automatically take the picture before I get the check centered. Then it kicks me completely out. I have to log in again then it gives me the "manual capture" button. I wish it just gave me that option from the beginning. Pretty annoying having to go through the whole process twice. |
| 2022-08-13 |  | | The app is a pretty great convenience, especially if you are banking from a distance. It's never crashed or run slowly and I've not had any security concerns either. The one issue, and it's a user issue, is no tab label for the menu, just three lines. I expect this to bes settings every time and hunt for the menu before remembering. That's on me. |
| 2022-06-30 |  | | The Central Bank app is easy to use. It has every function I could need, and they are relatively intuitive. I have previously had bank accounts that require multiple logins to perform certain functions, have stability and compatibility issues, or that would not easily show my account number once. I was logged in. None of those issues here. |
| 2021-08-30 |  | | I have used this app for ages and have never had an issue. Now, every time I try to open it I get a connection error basically saying the app can't connect to the internet. Doesn't matter if I'm using data or connected to WiFi it's the same story. Thought maybe I had missed an update that made the app incompatible with my phone, but there apparently haven't been any updates for a while. Pretty frustrating. |
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