HSBC México
Meet our new app, HSBC México
Total ratings
4.68
(Rating count:
573,776)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great option to manage your account.
- Visible pending charges after update.
- Ability to make express deposits on the app.
Cons
- The app crashes frequently.
- Location access issues.
- Slow transaction updates and processing times.
- Unresponsive customer service and inability to resolve issues.
- Buggy interface with confusing elements.
Most mentioned
- App crashes.
- Issues with location access.
- Delays in transaction updates.
- Poor customer service.
- App usability and interface problems.
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User reviews
Recent rating average:
1.80
All time rating average:
4.68
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | I got error bucause I use a different keyboard than the default ones. I use a open source FlorisBoard and FutoKeyboard and the app throws me the same error. |
| 2024-11-27 |  | | The credit card has been paid with double charge (without explanation of sucursal manager) and canceled one month ago and still continues generating charges? Very bad quality for service.. |
| 2024-11-16 |  | | Excellent mobile banking. |
| 2024-11-16 |  | | HSBC, now with hysteric app checks from harebrained infosec advisors! Heaven forbid you're using anything other than a totally stock smartphone, lest you blame them because your account was emptied after you downloaded KDE Connect or installed Microsoft's keyboard. Nothing better than your bank protecting your money from yourself, huh? |
| 2024-11-11 |  | | Needs improvement. Could be better. |
| 2024-11-10 |  | | The app is useless, it crashes all the time and also it doesn't work when I'm traveling, what's even the point of having an app if it doesn't work. |
| 2024-11-05 |  | | Some issues to block and unblock cards |
| 2024-09-27 |  | | The app keeps loading for a long time, I can't make login. |
| 2024-08-30 |  | | clumsy, hard to follow UI, and a lot of the information is unnecessary restrained |
| 2024-07-22 |  | | It crashes on open since Last Update (device: S23 ultrra). I don't know who pushes this kind of app into production. |
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