Go2 by MATS
Download, book, and ride!
Total ratings
2.86
(Rating count:
72) Upgrade to see all 21 reviews
User reviews
Recent rating average:
1.90
All time rating average:
2.86
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-06 |  | | i had scheduled a go for 5am. i was waiting in 20° weather for an hour and they never showed up. i got a notification saying that my final ride details were that they would arrive at 5:20. never arrived. i am now late for work and in touble with my boss with still no way to get to work. i scheduled the ride the day before. i am beyond angry |
| 2024-10-03 |  | | Never any rides available, just discontinue the service at this point . |
| 2024-09-18 |  | | I used to love this app and used it to get to appointments. now I can't use it since it keeps saying my card is invalid even though it was fine before. I even tried to email them about the problem and never got a response back. won't be using the again sadly |
| 2024-09-06 |  | | Absolutely terrible first time experience. The driver made me late for work, and when I tracked their location they were driving further away. Her name is Treasure C. Later when I finally found a ride to work, I saw her pulling out of the Wendy's driveway. So disappointed. |
| 2024-08-27 |  | | It's a ride that's affordable and you can count on them picking you up, they come right to your door step for the most part if not right around the corner from you. The drivers are nice and very respectful. |
| 2024-08-12 |  | | Most functions on the app no longer work now, after the past couple updates. Cannot access any of the menu, including scheduled rides and history. |
| 2024-08-07 |  | | If you don't have enough drivers just discontinue the service and allocate the funds into an actual functional service it's an on demand ride-sharing service not a when you try to book a ride for the last hour and no driver is available app |
| 2024-07-15 |  | | The app continues to overcharge me. I am disabled and applied for a reduced rate through MATS, but the go2 bus app still overcharges me, even when I enabled the disability feature in the settings that will allow me to have a reduced rate when the ride is booked. So, now, I just call in to book a ride instead of using the app. I only use the app to track the driver to know when he/she is coming. |
| 2024-03-18 |  | | Edit: My issue was resolved! The app is generally easy to use, and I can typically get a ride quickly. However, there are not many drivers. Previous response: It was great until I couldn't use it. Other people experienced the same problem. The payments for the ride will fail, and it will notify me that the card isn't valid. It does not matter what card I use. I wish I could use it. |
| 2024-03-18 |  | | Recently the app has been saying that my payment method is invalid and that is just not the case. I have also had friends and family say that the exact same error has happened to them, I hope this can resolved soon so I can use this app again. |
Upgrade to see all 21 reviews