touch Lebanon
Manage your touch account anytime anywhere!
Total ratings
3.58
(Rating count:
8,506)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some users find the app decent or functional for their needs.
- The app provides access to manage services and inquiries via live chat.
Cons
- Frequent connection errors and issues with registration and login.
- Poor user interface and design that feels outdated.
- Inability to perform basic functions like recharging services without a stable internet connection.
- Live chat feature is frustrating; navigating away causes loss of conversation.
- Apps contain misleading or unclear information about service offerings.
Most mentioned
- Connection errors during registration and use.
- Frustrations with the live chat functionality.
- Poor user interface and design complaints.
- Issues with recharging services and maintaining active accounts.
- Concerns about transparency and fairness in service offerings.
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User reviews
Recent rating average:
1.00
All time rating average:
3.58
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-05 |  | | This app for me is misguided once I installed it I keep hearing echo in my calls background and it interfere with the phone settings all users here be careful around this app it literally invades privacy j already had my proofs about it . |
| 2024-11-05 |  | | No disrespect, but this is probably the worst looking app I've seen in the last 10 years. Who designed this app, and is he still living in the year 2000??? |
| 2024-10-24 |  | | I have baught this offer. IT $99 I HAVE PAID $110. IT IS NOT WORKING! No internet. It is fake fake device.fake offer. Be careful don't buy it. The fake off ( Welcome to the 4.5G Residential Broadband Offer! Get our 4.5G router including FREE 50GB/month internet for 3 months at only $99! Visit any of touch service centers and grab yours now. Hurry up, quantities are limited! Moreover, you can download our touch mobile app to manage your internet connection. The offer is valid till 31/12/2024. |
| 2024-10-10 |  | | in fews days ago When i open the app, the text of the buttons displayed on the home page are zoomed in direclty without touching anything, And i am not able to use them. If i press it, an error connection msg appears |
| 2024-01-22 |  | | The live chat is a stressful and tedious gateway to communicate. I need to stay on the app until I finish my inquiry. Once I minimize the app it resets. Them I need to login my info and start a new chat. The personal info I login with somehow are not visible to the agent not even my name. |
| 2023-12-18 |  | | I downloaded it and tried to register i put all the infos and the verification code they sent me they said incorrect verification code even tho it's correct , then i tried to register again they said the phone number already registered then i tried to sign in and guess what wrong username so u can't even use the app why does it even exist ? |
| 2022-08-19 |  | | The screen rotation turns on automatically and you will loose your conversation with the agent Also pressing back button to minimize the keyboard exits the chat without any notification Then agents will keep refusing your request because they think you closed the chat in an impolite way because of an issue in the system they created |
| 2022-07-27 |  | | Can't even use the app. Tried to register, always gave me a connection error even tho my connection is running perfectly fine. Tried to register again, it told me that username and number are already registered. Tried to login to the "already registered" username, it told me that username is invalid. Makes sense yeah? Great app devs! |
| 2022-07-10 |  | | After July 1st, I could no longer buy prepaid cards from the app or online. Whenever I get to the payment page it says 'Connection lost' or it takes me there, but the payment page never loads. Your site keeps lagging and losing connection. I have 4G here where I live and I have the latest app update. Even before July 1st, transactions weren't successful at all times. I have reasons to say that the recent 5 star ratings here are FAKE also. مع كل سرقتكن بعدكن مش قادرين تعملو تطبيق متل الخلق. |
| 2022-07-04 |  | | I have tried so many times to deactive three services, yet, the app kept responding "error connection, try again." I succeded in deactivating call forward, and to my surprise, there I have it activated starting first day of July! It's not fair to do this to us and I'm not sure if the service of "live chat" is payable or not!!! Can you please justify for us why all the hassle?!!! |
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