Greenlight Kids & Teen Banking

The Debit Card for Kids and Teens that parents manage through an app.

Total ratings

4.75 (Rating count: 58,891)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great concept for managing chores and allowance for kids.
  • Encourages financial responsibility and helps kids learn about money management.
  • Customer service is responsive and helpful.
  • Easy to monitor spending habits and choices.
Cons
  • Frequent app glitches and crashes.
  • Difficulties with the user interface (UI) and navigation.
  • Limited features for managing chores, such as recurring tasks.
  • Issues with linking and verifying bank accounts.
Most mentioned
  • App glitches and bugs
  • Customer service responsiveness
  • Chore management limitations
  • Difficulties with UI and navigation
  • Financial security concerns
See reviews for Greenlight Kids & Teen Banking on Google Play Store
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User reviews

Recent rating average: 3.20
All time rating average: 4.75
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Rating filters

5 star
14% (4)
4 star
18% (5)
3 star
32% (9)
2 star
18% (5)
1 star
18% (5)
Date Author Rating Comment
2024-12-16
Tony
Update: despite all the issues i had at setup and with funds transfers, i now like the app, overall. I'm still not happy with how difficult they make everything. Everything from initial set up to their first attempted purchase has been difficult, to say the least. funds taken from my account but not in kids account for 9 days, despite showing posted. Customer service is overseas, so much noise you can't hear them. Getting through to cust service took 12 attempts and 3 hours.
2024-12-15
Ryan Lehoullier
New UI is terrible. I have been a customer for many years, i love greenlight and their app. The new updated UI is aweful. I can no longer access information on my kids accounts like i used to, it is complicated and unintuitive and there are glitches (example many buttons to send money on different tabs but only 1 actually works). There's a saying, "Don't fix it if it ain't broke" that comes to mind here. I really hope that this UI issue gets resolved soon.
2024-11-23
Cynthia Hart
No deposit was made to my account. I tried removing the funding source and that didn't work. I logged into my bank to instantly verify (which wasn't an option when I initially signed up) and that isn't working either. My bank is clearly stating that my account is linked with greenlight (verified with an email from my bank immediately after linking with greenlight) app is not relecting link I better not be charged for this because at the current rate I don't want to do buisness with this company.
2024-11-15
Micah Willard
A pretty good platform for managing chores, odd-jobs, and money for the kids! Issues that prevent 5⭐️: * editing a chore has issues of closing the keyboard after every character * can't use the space bar slide to navigate text input fields. * no feature for a "job pool" for any child can pick up on a first-come-first-serve basis. I might switch up and try FamZoo to see how they are.
2024-10-23
Candice St. Remy
Great Concept But App Needs Upgrades (1) Often, when selecting anything on the "Add Chores" screen, it just pulls up that same "Add Chores" screen. A chore app that won't let me add chores is useless. (2) The lack of a "recurring/frequency" option with Jobs is frustrating! At least add a "duplicate" option so we don't have to manually input the same exact thing repeatedly. (3) Being able to move/sort the chore list would be extremely helpful so tasks aren't randomly scattered.
2024-09-24
Krista Walkley
Greenlight has been encouragement to have child do chores. Greenlight needs to work on options. Chores do not have a way to set a specific amount. all chores are allowance based. Jobs are great except for them not being able to be set as recurring. I have to put them in daily / weekly. I have been using "job" for chores because I can specific amount. However, I have to keep putting them back in every time it's completed. I hope Greenlight will fix these issues soon!
2024-09-10
Kim Watkins
Amazing Resource. Kids are always out and doing things. I can't be in four places at once. This allows for us to keep up with the all the kids needs and some of the wants without needing to divide ourselves and our card. Easy to use. Easier to monitor and clarify spending habits and choices! recommend 100%. Wish you could link more cards, especially in a large family like ours.
2024-08-31
Yevgeniy Kapustin
Can't open allowance screen. Good Idea. Really hard to login into the app. Too many user ids. Update: 1.5 years later - still really difficult to login. Sign in path doesn't work. Only Sign up path works Update: I got a call from the support. Jackie was really helpful. I was able to login using my phone number. Do not enter your email as a username when trying to sign in.
2024-06-07
Amber Brown
Overall, this app is great. The basic plan is very affordable and lets me manage allowance and chores for my 3 kids. My teens love having access to their own money. One thing I wish this app had was the ability to personalize the notifications. Chore reminders are auto pushed around 7:30am, which is when kids are headed to school. I wish I could change the time of the notification (3:30pm?) so the kids can see it and have the ability to do the chore right away. 5 stars if this feature is added.
2024-04-28
Steven Crawford
The App is really good, and my daughter loves the ability to control her cash. I only complaint is when we purchased the subscription, the constant updating of letting me know my drive is covered. I do not need to know this every 35sec. I have gotten 18 notifications for this in a 26mi trip. This causes me to turn off my notifications, then miss important calls/txts. Please repair this. outside of that, its a great service.
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