Letz is the newest ridesharing platform on the Moldovan taxi market
Total ratings
4.32
(Rating count:
3,242)
Review summary
Pros
- Good cars and drivers
- Clean intuitive UI
- Easy to use
- Cheaper than some competitors
Cons
- Inconsistent pricing and charges higher than expected
- Long wait times and difficulty finding taxis
- Notification sound issues
- Account suspension without warning
- Frequent app glitches and unable to update addresses
Most mentioned
- High or unexpected prices
- Difficulty hailing a taxi or long wait times
- App glitches and issues with address updates
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User reviews
Recent rating average:
3.10
All time rating average:
4.32
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-25 | Natalia Ivashkina | Life saver! My taxi arrived at midnight when I needed it in winter because Chișinău local bus 22 was not available. Thank you! Also my taxi brought me to bus station on time despite heavy traffic. Thank you! | |
2024-09-19 | Maxim Botezatu | The app suspended my account for 24 hours without warning, notification or other communication, after I had cancelled 2 trips with clear reasons, I think this Letz measure is a quite careless way of acting. In addition failed to carry out a scheduled ride. | |
2024-07-28 | Sven k | Unfortunately I was unable to use this app since I didn't receive a sms message to verify my phone number. | |
2024-07-25 | Irina ciobanu | The best and safety trip and comfy car, thanks.😊😊 | |
2024-07-22 | Flavio Valerdi | It was ok over all and get a good price! | |
2024-06-19 | Ghenadie Malcoci | Very good app and service. | |
2024-06-12 | Octavian -R | Good app, I encourage the project, time passed, and service polished. Would be useful to be in sync price from the app at the beginning of the ride with price at the end of the ride. Because of the variations, it is difficult to pay by card. Also, sometimes waiting time to get a car is long | |
2024-03-28 | Octavian | Almost useless, when you need a taxi, there isn't any, though there are taxis nearby, AND YOU CAN SEE THEM. And when you cancel the call, they call you after one minute to tell you that your taxi is coming... LATER EDIT: installed again and uninstalled it after 3 days: address errors, some drivrrs do not observe the time indicated on the app, canceling a call is useless, they send you the car anyway etc | |
2024-01-03 | Z K | App has potential, but there are too many issues. Locations of the driver are not updating. Wait time not correct. Address can not be updated while ordered. Also I had to cancel ride once because I could not change address and thats why I got blocked. They need to improve | |
2023-12-03 | Tanya P | Letz didn't let me to choose a final address when I wanted to book Letz taxi from the airport. I spent an hour trying and had to take another taxi. |
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