NBG Mobile Banking
📱 Welcome to NBG Mobile Banking, the app that meets all your banking needs!
Total ratings
4.60
(Rating count:
153,140)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Fast login
- Easy to navigate
- Good UI design (functional features)
- Most of the app is in English
Cons
- App is slow and often gets stuck
- Push notifications are unreliable or delayed
- Many bugs and errors impacting functionality
- Difficult navigation and unintuitive interface
- Limited access to transaction history
Most mentioned
- User interface and navigation issues
- Performance problems (slowness, bugs)
- Problems with push notifications
- Transaction history not updating or accessible
- Login and registration challenges
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User reviews
Recent rating average:
1.90
All time rating average:
4.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-02 |  | | It gets stuck a lot and takes a long time to move from one tab to another. Needs further improvements for sure. |
| 2024-11-14 |  | | UI is tough to navigate for no apparent reason. Also the login page, instead of being just the login page, has app settings and menus that should exist AFTER the user logs |
| 2024-11-13 |  | | malfunctioning all the time. The solution each and every time (the help center said) was to uninstall and install again the application |
| 2024-11-11 |  | | Fix your app. For almost two months now, i simply cannot see my latest transactions, because the list is stuck at like, 10 days before. We're at November 11th at the time I'm writing this, and the last transaction i can see is from November 2nd. I was waiting for them to fix it, but apparently it's not very important for them? I literally have no insight to my spendings or my latest income. I have to go and log in through chrome to be able to do so, because there it works fine for some reason. |
| 2024-11-10 |  | | Fast login and push notifications are useless. The app was fine before all that nonsense |
| 2024-10-26 |  | | Functional and cool UI with critical UX issues. Huge delay in push notifications, can not complete any payment (stuck at "loading"). |
| 2024-10-24 |  | | It's ok but could be better. Interface counter intuitive, not well designed, as usually happens with the apps of Greek businesses... |
| 2024-10-21 |  | | I appreciate the features of this e-banking app, but I noticed that the terms and conditions predominantly use male pronouns like 'his' when referring to the user. This language can be exclusionary and does not reflect the diversity of your user base. I urge you to consider using gender-neutral terms to promote inclusivity and ensure all users feel represented. |
| 2024-10-20 |  | | Buggy garbage app, tried to add my pin after it expired, ask for otp, got an error saying "cannot write a null value for property fastLoginId .... Payload" and by the way when I enable fingerprint unlock it says "Touch ID unlock enabled" I AM ON AN ANDROID. Touch ID is only apple! What kind of amateur is coding the app that holds all of my money??! Embarrassing. |
| 2024-10-13 |  | | I am not receiving the prompt to accept a transaction as a notification. I have to open the app to see the prompt and accept. I have the same issue in two phones running Android 14 |
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