RControl
RControl turns ANY alarm panel into a SMART security system.
Total ratings
3.38
(Rating count:
724)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Tech support is responsive and helpful.
- Once set up, the app works across different locations (cities/countries) for arming/disarming.
- The app is relatively straightforward and easy to use.
Cons
- Frequent connection issues, both on Wi-Fi and mobile data.
- Inconsistent login experience, with users frequently getting signed out or experiencing failed logins.
- Slow performance and long refresh times when attempting to use the app.
Most mentioned
- Connectivity issues with the app.
- Inconsistent login and sign-out problems.
- Slow operation and performance.
- Request for additional features like 'STAY Arm'.
- Problems with push notifications.
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User reviews
Recent rating average:
2.80
All time rating average:
3.38
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-15 |  | | App won't connect |
| 2024-09-13 |  | | It's quite OK, but after the last update we don't see the alarm panel users. The information exists, but the list doesn't show at the application. Sometimes the refresh of the system is not working. All these problems showed up after the last update at August. |
| 2024-07-19 |  | | Will somebody from the company please post a contact link where I can get some app support? I just got a brand new system this month using R control. The app keeps sending me dozens of notifications over the course of a wee to keep the R control app active to ensure delivery of push notifications. I've checked all kinds of settings for Pixel 8 pro notification permissions, notification permissions from the app, keeping the app active. |
| 2024-02-24 |  | | Works relatively well. I'm a customer; it was a welcome alternative provided by a tech who came to my home to provide additional Fobs, which come with a hefty price tag. The tech certainly did not oversell, said the app was glitchy, which it was for some time. It would randomly sign you out. But, once you sign back in, it worked fine (many updates have addressed that!). I never had issue with it failing to function. I've used it from other cities and countries to arm/disarm without issue. 🙏🏾 |
| 2023-11-19 |  | | I use this app for monitored systems for KeepSafeSystems.ca . The form factor is nice and small and the multi-sim works flawlessly (this was tested when Rogers went down for several days, the units which were on rogers switched automatically) Tech support is also very responsive, which is nice to see because I like to respond to my clients as soon as possible and not having to wait a day for a response is really quite amazing (usually < 10 min) |
| 2023-07-28 |  | | Fails to connect most of the time. Very inconsistent. Does not matter if on wifi or mobile data. Very disappointing. |
| 2022-09-25 |  | | app usually doesn't connect at all, just shows a spinning image. I have an android, my wife an apple. She has the same experience with this app. Practically useless. |
| 2022-03-31 |  | | This app continously signs me out and when I put in the user name and passcode provided there is a 50/50 chance it will sign me in successfully. This app is frustrating at times. It is inconsistent and rather than being helpful with remote arming and disarming, I mist manually arm and disarm. Please fix these issues. |
| 2022-03-22 |  | | Hi, the app was displaying a message to check Internet connection and retry. I logged out, updated the app and now after entering my logging details it keeps loading and nothing happens. |
| 2022-03-18 |  | | The app works good on my galaxy s10. There's a little learning curve on setting it up initially after installing the m2m communicator through geoarm but they helped and now everything works great. |
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