Turtle Bay
Bay Club members get exclusive perks – including gifts, freebies and more!
Total ratings
4.38
(Rating count:
927)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Staff are friendly and attentive during visits.
- Food is generally praised for being delicious and well-presented.
- The app offers perks like discounts and birthday gifts.
Cons
- The app frequently fails to load or open, particularly on certain devices.
- Users are frustrated with the app crashing, especially when trying to access their profile or register discounts.
- Notifications are often seen as unhelpful and non-configurable.
Most mentioned
- App does not open or freezes at the loading screen.
- Positive experiences with the food and service at Turtle Bay locations.
- Frustration over the app's inability to support blue light discounts or birthday gifts.
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User reviews
Recent rating average:
3.50
All time rating average:
4.38
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-22 |  | | Easy to navigate. Nice graphics. Up to date menu with prices and fab member treats! |
| 2024-12-11 |  | | Doesn't work, wouldn't allow me to add blue light discount. Wouldn't load up. |
| 2024-12-10 |  | | Both my husband and I have the app, just won't load for either of us. Uninstalled and reinstalled many times, used both wifi and data. It sends notifications but no use if I can't open it up! Rubbish. |
| 2024-12-06 |  | | Just will not load no matter how often I delete and re-download. So frustrating and means I'm unable to use my blue light discount and my birthday gift. Edit: I've just discovered that the error only occurs when I'm on WiFi, I can access the app as normal using my mobile data |
| 2024-11-17 |  | | Table of 6 for bottomless brunch. Hannah H was amazingly attentive and we had a lovely selection of cocktails during our time. Good portions were a little small and we had to have a number of sides to keep us going. Good value for money though for the amount of drinks we had. We will be back to try the main menu as there is so much more to explore here. |
| 2024-11-15 |  | | Disappointed again. Been great all other times and left good reviews, but last two not so good. Often have bottomless brunch. Had to wait 25 minutes after finishing my drink for my final one. |
| 2024-11-11 |  | | First time at Turtle Bay Croydon for my Dad's birthday. What an absolutely brilliant place. The staff, the restaurant, and the food were all spot on!! We will definitely be going there again!! 👊😎🇯🇲🇯🇲🇯🇲 |
| 2024-11-08 |  | | Thankyou for my birthday gift I had a lovely 3 course meal followed by a treat of a cocktail can't thank all the staff enough they made my birthday a night to remember |
| 2024-11-03 |  | | Turtle Bay on Milton keynes is absolutely amazing!!! We had a lovely young lady called Harley who was incredibly polite, welcoming, friendly, knowledgeable, and attentive. We really could not have asked for better service, and this young lady needs a pay rise!!! We had the roast chicken dinner, which was worth every penny!! The food was gorgeous and was fresh, tasty, and very well presented. We will definitely be returning here and would recommend this place to anybody!!! ❤️❤️❤️ |
| 2024-11-02 |  | | Turtle Bay serves up superfood delights like their vibrant jerk chicken and nutrient-packed coconut rice, making every bite both delicious and wholesome! ##super fooddd |
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