Rakuten Travel

With Rakuten Travel's official application, you can book a hotel right away!

Total ratings

4.13 (Rating count: 107,605)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • User-friendly interface
  • Good prices
  • Easy to reserve hotels
  • Works well for booking hotels in Japan
Cons
  • Limited language options, predominantly in Japanese
  • Interface feels outdated and not intuitive
  • Slow performance with pop-up windows
  • Difficulties with interpreting hotel information
Most mentioned
  • The need for better language settings
  • Old and non-intuitive interface
  • App predominantly displays information in Japanese
See reviews for Rakuten Travel on Google Play Store
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User reviews

Recent rating average: 3.30
All time rating average: 4.13
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Rating filters

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25% (5) 4 star
20% (4) 3 star
5% (1) 2 star
5% (1) 1 star
45% (9)
Date Author Rating Comment
2024-01-20
Xois Paige		 cool interface and user friendly
2023-11-22
Joselito Muldera		 Would be better if there are language setting options
2023-06-28
Foad Naghsh		 good prices and homepage layout.
2023-06-09
Egor Lobaskin		 some hotel pages are hard to interpret / sometimes not all information is there, or is different from the summary
2022-04-27
tom liu		 Just so bad. Every travel option opens as a pop up so if you accidentally press back all your setting will be forgotten. Most importantly it doesn't help that the all and it's pop ups are all so SLOW!
2021-12-12
Catarina Wang		 The app is in English only because the language of my phone setting is in English. You cannot change it to Japanese in-app which is ridiculous.
2021-09-11
Juli Candra		 always use this app to reserve hotel in japan. easy and user friendly
2021-05-01
Chino		 The interface is horrible
2021-03-12
Robert Kodama		 It works but the interface feels very old and not as intuitive to navigate.
2021-02-07
木村デリーサ（シェリー）		 Loyalty and Quality Service.
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