ANA
2D barcode function for boarding is now available!
Total ratings
4.68
(Rating count:
54,708)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great airline service with attentive staff.
- Leg room space in Economy is appreciated.
- Reliable performance in emergency situations.
Cons
- App is outdated and non-user-friendly.
- Difficulties in booking and managing reservations.
- Frequent logouts and complicated login process.
- Inability to save boarding passes or use necessary features.
Most mentioned
- Poor usability and design.
- Challenges in accessing reservations.
- Slow app performance and loading times.
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User reviews
Recent rating average:
2.60
All time rating average:
4.68
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-05 |  | | I have found that booking directly with ANA is the best! Gain the best options regarding value, including co share flights. |
| 2024-12-04 |  | | great airline. US major airlines should copy their ways |
| 2024-12-03 |  | | This app is totally outdated and useless. It's rare to see such a bad app for an airline these days. The website is not much better. |
| 2024-11-17 |  | | have never seen a more non user friendly app. cant even change the currency from GBP to SGD. it's almost as if Ana doesn't want people to book tickets |
| 2024-11-13 |  | | No matter how much you delete the Google app, it will erase and demand more money. This is the age of lazy, greedy owners. So, they will all apply the AI system and become nonresponsive in your time of need. AI is a cover-up for responsibility. Google has no responsive personnel. |
| 2024-11-13 |  | | sometimes reacts very slow when loading. but other than that a great app. |
| 2024-11-01 |  | | Very very very hard to get and flights with miles. Even 6 months ahead. Also the food on the airlines has gone down a lot Korean air way way better service and food. |
| 2024-10-26 |  | | terrible app. menus and flow process for reservations are not well thought out |
| 2024-10-22 |  | | Just love the leg room space in ANA Economy seats and their cabin crews, never-ending smiles and polite service. |
| 2024-10-18 |  | | Booked via United Airlines (Star Alliance) and they don't provide a confirmation number OR reservation number so I cannot use this app to track my ANA flight whatsoever. Useless. |
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