TIM Modem

Manage your TIM Modem and control the landline at home

TIM Modem - Manage Your Home Network Easily

"TIM Modem" is an Android app that enables users to manage and control their TIM modem and home landline services efficiently, with features like diagnostics, Wi-Fi management, and support options. Access is secured with MyTIM credentials and biometric options, providing a comprehensive tool for home network administration.
Install from Google Play Store

App stats

Version: 8.21 (Last updated: 2024-12-04)
Creation date: 2018-06-04
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

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App summary

Manage your TIM Modem, from home and remotely, check your landline and open reports to TIM technical assistance.

To access the TIM Modem app use your MyTIM credentials. Furthermore, with the fingerprint you can make access with username and password more secure.

Here's what you can do with the TIM Modem app.

In the "Modem" tab (with full functionality after logging in)
1. View, manage, update and restart your TIM modem
2. Check the status of your Internet line; perform the line speed test, the internet service reachability test and the new navigation test and the FWA signal test
3. Check and change the modem's Wi-Fi configuration, turn on, turn off and optimize Wi-Fi networks, manage and share the Guest Wi-Fi network, check the traffic and Wi-Fi quality of connected devices, check coverage and Wi-Fi speed, perform Wi-Fi backup/restore (useful if you replace the TIM modem), view and share the Wi-Fi QR Code of your network
4. View the connected TIM Wi-Fi repeaters and check the signal level towards the modem to position them in a suitable place
5. WiFi Plus Service: Check how your Wi-Fi network is working and receive notifications with suggestions and optimizations performed automatically
6. Control and administer the devices connected to the modem. When you are connected to the modem via Wi-Fi, the Wake on LAN command allows you to activate devices connected via Ethernet that support it. Draw the floor plan of your home and view the devices by room after assigning the correct location to each one
7. Check the status of the USB sharing services on your TIM modem (only when you are connected to Wi-Fi) and browse the contents of the connected USB disks (if supported by the modem)
8. Check the status of the voice service (on FTTCab/FTTH Fiber lines)
9. Perform periodic check-ups of your home network

In the "Support" tab
1. Diagnose the home line (FTTCab/FTTH Fiber, ADSL or telephone), report a problem to the technicians or solve the most common problems online on the Internet, Email and Telephone
2. Perform the diagnosis on active TV services (TIMvision), resolve online or report a problem to the technicians
3. Be notified of any disruptions on the TIM fixed network in your area, and request the sending of SMS to resolve the fault
4. Manage your Reports and monitor their processing status
5. Ask Angie: TIM's digital assistant helps you solve technical problems on your line

In the “Other” tab
1. Consult technical support guides and videos
2. Quickly access other TIM services (MyTIM app, TIM Personal app, EZVIZ app for TIM Cam, Community We TIM, TIM Party, TIM Mail)
3. Search for TIM stores
4. Simplify the Wi-Fi configuration of your device by scanning the QR Code of the TIM modem

To use the app you need a TIM landline and an Android smartphone/tablet, with any mobile operator (TIM or other operators). Privacy Policy and License Terms are accessible in the Settings menu.

To help us improve the application, write to: [email protected]

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Very good application and easy to use
  • Works well for occasional use
  • Good app.. can manage modem and see who's connected
  • Really useful, can pay bills from phone
Cons
  • Major issues with app not functioning properly or being unusable
  • Constant login issues and session expiration
  • Language barrier, primarily in Italian with no English option
  • Inability to block unwanted connections effectively
Most mentioned
  • App usability issues
  • Language problems
  • Login and session-related problems
User reviews
Need to send messages to me in English, come on Tim this is easy !
by Glenn Mortimer, 2024-11-25

Very good application and easy to use
by Alvin Alvarro, 2024-08-29

This app sucks. I can't block anyone who's invaded my wifi connection. I have to reset the password. The Mac blocking doesn't work. Vodafone's modem is way better. And the app actually works.
by Richard Prieto, 2024-07-15
View all user reviews

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