Manage your stove, wherever you are
Total ratings
1.83
(Rating count:
1,631)
Review summary
Pros
- Some users noted the app had good improvements over previous versions
- The stove itself is described as beautiful and functional
Cons
- Frequent connectivity issues with the stove
- Poor user experience and app design
- Inability to connect to home WiFi
- Confusing navigation and lack of intuitive controls
- Frequent errors and the app crashing or freezing
Most mentioned
- Connectivity problems
- Poor user experience
- Erratic behavior of the app
- Difficult to navigate and operate
- Need for significant upgrades or fixes
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User reviews
Recent rating average:
1.10
All time rating average:
1.83
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Date | Author | Rating | Comment |
---|---|---|---|
2023-10-16 | Jennifer Melia | Apps don't work that well, I got a new smartphone and it won't open in it and it is compatible. | |
2023-04-12 | Pascale Gorissen | Terrible user experience..... Often cannot connect to stove remotely.. | |
2023-03-13 | Mario T | Does not correspond to app in manufacturers how to guides. Lacks local WiFi connection setup option for connecting the stove to the wifi | |
2022-06-18 | Kern Young | Please Fix connectivity. App has not been updated for years. | |
2022-04-24 | Mauel Clemens | It's so annoying there is hardly a word for it. Once it's loosing the wifi connection, no way to get it to work again, the app is repeatedly showing that it has no connection and won't allow you to fix it. Even new app reinstall won't work 🙄😕🤯🤢 | |
2022-03-27 | Étienne Guillemois | Not working well Sometimes it does, sometimes nope, we called the installer several times but they were not really helpful... Nobody can really fix it | |
2022-03-14 | Tidhar Nitzan | Very bad application. The wifi connection is lost ! The option to even set it in the splash menu is gone. I have only option to work with remote connection by actually connecting my phone to the stove network. This is so annoying. Please fiz this ! | |
2022-01-30 | ludi yans | After INVESTING an mcz pellet stove, the app is SO BAD that i could consider changing the whole stove for another brand... litteraly... the app is poorly designed, the connexion is erratic and most of the time doesn't work as expected. Or if it works, it interferes with the house wifi. Information on the app is unclear to the point you wonder if you are using the stove efficiently, when it encounters a problem, there is no clue what to do to solve it. Just TERRIBLE | |
2022-01-24 | Mike Schweitzer | Chances are, if you're reading this,you already bought a MCZ Stove and you're interested if the bad software experience is shared by other users. Well the fact that since the update in late 2020, not a single non-1-star review has been posted should be self-explaining. It is a really bad, not innovative, irritating app. It constantly tells you that the connection failed whenever you unlock your phone. The Stove canot be used properly without this app So please employ a proper App Designer. | |
2021-04-09 | Suzanne Gill | Garbage. This app was written by monkeys. The remote function is erratic, when it won't connect, the message loops continuously and the x button does not work. |
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