Start encrypted conversations with anyone in the world
Total ratings
2.95
(Rating count:
4,092)
Review summary
Pros
- Strong focus on security and encryption
- Cross-platform experience is well-thought-out
- Good alternative to other team apps like Slack
Cons
- Frequent crashes and freezes on Android
- Poor performance, including delayed responses and glitches
- Limited functionality for file sharing and management on mobile
Most mentioned
- Unusable or highly buggy experience on Android
- Crashes during usage, especially when typing or interacting
- Neglect from developers since acquisition by Zoom
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User reviews
Recent rating average:
1.80
All time rating average:
2.95
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-03 | Aelius Saionji | Longtime user. Indefinitely feature frozen, but there are still a few bugfix releases a year. Blame bugs on google's shoddy android updates for creating bugs in apps. At the moment, keybase can't seem to open a filepicker, but you can still share-to keybase. It also sometimes forgets how to clear unread markers. The only bad thing that is kinda keybase's fault is the embedded video player, which is just chrome's video player, and it sucks. | |
2024-10-22 | A Google user | Unfortunately, this software is now dead. I loved it, but the team sold it and abandoned the vision. Fair enough, but a huge shame. Don't pick this up if you're a new user, it's unlikely to be around much longer. | |
2024-09-08 | Rebecca Dahl | Since the move to Zoom, Keybase was neglected by the developers. The public web interface for file sharing was quietly decomissioned while the app itself became an unstable mess on Android and the desktop. I used to advocate for Keybase but now it's abandoned. It needs a rebuild and some love. Until it's fixed I uninstalled it. | |
2024-08-15 | Vicki Trevillion | It was good in the beginning then it stopped letting me open videos sent in my groups. Now it won't even let me write a comment in my group. I logged out and it won't let me log back in. So frustrating! I don't even know where to go to get help with these issues! | |
2024-06-20 | Reijo Pitkänen | Almost five stars. I would love to be able to selectively sync files and folders, but it's still a still horribly useful app as is. Edit: crashes constantly, uninstalled to stop spam | |
2024-01-29 | Kent - | After latest update (to fix certificate problem), Android app crashes when attempting to login. I've tried re-installing 2x, but get the error: "Keybase has stopped. Close App." after submitting user name. Android 8.0 GS8. Please fix! Need this app. (NEED). I'd be happy to help troubleshoot if the Dev will reach out to me. | |
2023-07-21 | Nico Lehmann | The app is unusable on android 13 edit: they fixed the performance issues in the last release. Otherwise, I don't care about Keybase, I'm just using it for my job. So, I'm giving it a neutral score. edit2: I'm bring the score down again. The app now shows a notification badge count and the only way to get rid of it is to enable notifications. I don't want ducking notifications! | |
2023-03-20 | Danielle Lorencovic | Was a good app, now is basically unusable. Constantly freezes for Android, text box locks up and dumps all of the words at once, just locks up entirely every 2-3 seconds. Idk what you did to the app but it needs fixed and the fact it'd gone on this long is beyond pathetic. As a Software engineer if I did that, I wouldn't have a job. | |
2023-02-17 | Mike Randazzo | TERRIBLY BUGGY on Android the past few months to the point of unusable. While typing, text box will not reflect inputs, freeze, then dump everything that was typed, or miss letters / words dump some of the text input. Constantly freezing require hard reset. Please fix this problem! Gone on too long! Developers, fix update version! Great platform overall. Privacy not what I thought it was. All devices connected to Users can be Googled too easily. | |
2023-01-15 | Jeff Paul | I'm not sure what has happened in the last month, but keybase has really dropped in quality. Many folks in my chat's can't type at all or react to messages, it freezes up often and crashes regularly. My company does all of our work on keybase and it's largely unusable right now. Really been hoping that keybase would prioritize keeping this app afloat, even though they've been bought by zoom, but I'm worried the writing is on the wall. Hope I'm wrong. |
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