Intercom Conversations

Take Intercom everywhere you go with Intercom Conversations

Intercom Conversations

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View on Google Play Store

App stats

Users: 213,474
219
Rating: 3.55
(1,023)
1 new ratings
Version: 4.3.0 (Last updated: 2024-08-15)
Creation date: 2014-09-16
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

Ranking

# 135,549 ▼ 222
Other rankings
#16 in conversation keyword 36 ▲ 1

Other platforms

Intercom Chrome Extension (v0.5.0)
5.00 (1) 706
Not available on Firefox
Not available on Edge
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App summary

Analyze keywords

Access all your Intercom conversations and customers from your Android device.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

With the Intercom Conversations mobile app you can:

MANAGE YOUR INBOX FROM ANYWHERE
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes

START OR CONTINUE A CONVERSATION
Send a new message or respond to a customer via in-app or email
Insert saved replies, articles, and images to resolve common questions faster

SEARCH AND SEE YOUR USERS AND LEADS
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Push notifications do not work consistently, often being delayed or not arriving at all.
    • Limited functionality compared to the desktop version, lacking important features such as CRM control and messaging insights.
    • Bugs and glitches persist, including issues with signing in, workspace switching, and accessing chats.
    • User interface is not mobile friendly, making it hard to manage conversations effectively.
    • Frustrating experience with account verification and login issues.
    Most mentioned
    • Notifications are unreliable and delayed.
    • Lack of features compared to the desktop version.
    • User interface is not user-friendly.
    • Persistent bugs that have not been resolved.
    • Issues with signing in using email and password.
    User reviews
    The push notifications on this app do not work... what is the use for this app if it does not notify you of a new user? All my other apps notify me of a new message. I have double-checked all my settings and set the battery settings to be unrestricted, but still, it does not work..
    by Cilliers Potgieter, 2024-11-25
    The app is so BASIC that it's pretty much unusable for my use case as having a mobile sales team. Other competitors offer an app that has all the same features as desktop version. With Intercom however you can pretty much only reply to tickets and that's it. No CRM control No labelling Doesn't even let you know if clients have received Whatsapp messages or not (double-tick / blue ticks) Doesn't tell you what channel clients are messaging on Can't use AI features The list goes on & on...
    by L R, 2024-09-15
    Notifications are incredibly delayed compared to desktop browser version. Anything that can be done here? Would greatly appreciate it. Away mode is no longer syncing correctly between mobile and desktop (windows).
    by Fabio Seminario, 2024-04-15
    View all user reviews