HUB International mobile app to provide employees access to benefits information
Total ratings
2.06
(Rating count:
48)
Review summary
Pros
Cons
- The app does not respond after entering the company code.
- Users cannot click 'next' after entering the company code.
- The app is described as broken and unusable by multiple users.
- The user interface (UI) is considered awful and not optimized for mobile screens.
- There is a lack of options or troubleshooting available within the app.
Most mentioned
- Company code input does not work.
- The app becomes non-functional after entering the company code.
- Users express frustration with the overall usability of the app.
- Many users report that the app fails to load or respond.
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User reviews
Recent rating average:
1.10
All time rating average:
2.06
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Date | Author | Rating | Comment |
---|---|---|---|
2024-06-13 | Christopher P | The app is completely broken and unusable. The app does not respond or move forward after entering the company code. Don't waste your time. | |
2024-06-12 | Darlene Williams | They should have a negative star option. I can see as far back as 2022; same problem, company code and then nothing. There isn't an error message a spinning blue loop, just nothing as if you've entered nothing. This is pathetic | |
2024-03-22 | Maggie P | Doesn't do anything when hitting the initial ENTER button to go farther. | |
2024-03-14 | Michael DeLise | Terrible app and service. Grow up, spend money and make it better! | |
2024-01-11 | Enrique | It's unusable. You can't make it past the company code page. | |
2023-10-30 | Cameron Cooper | Terrible. Cant click next after company code. Cannot use at all | |
2023-10-04 | Taylor zimmerman | Won't even let me click enter on company code, tech is like 10 years behind | |
2023-05-09 | Jake Forrester | The app is completely non-functional. There's a single button and it doesn't work. | |
2023-05-09 | Anthony Meza | Does not work one bit. Surprised my company is using this. | |
2023-01-10 | Tamara Roberts | Doesn't work period. Useless app. |
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