Insomnia Coffee IE
Insomnia, Insomnia Coffee, Insomnia app, Insomnia Treats, Treats app, Coffee
Total ratings
5.00
(Rating count:
1,789)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Friendly and helpful staff across various locations
- Great coffee and atmosphere
- Good customer appreciation and variety of drink options
- Convenient locations with parking available
Cons
- App crashes frequently and doesn't open
- Login issues, including problems with account verification and recognition
- Customer service not addressing app-related issues reported by multiple users
- Laggy and outdated app experience compared to competitors
Most mentioned
- App crashes and has functionality issues
- Staff are friendly and provide great service
- Love for the coffee and store atmosphere
- Problems with loyalty points tracking and scans
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User reviews
Recent rating average:
4.60
All time rating average:
5.00
Upgrade to see all 27 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | Best coffee shop ever and the best staff to go with it always friendly with a smile and always look afer us very well especially daniel and issobel and staff in athlone |
| 2024-12-05 |  | | Always a great smile and a great coffee.good way to start the day 😀 |
| 2024-12-05 |  | | App crashes every time I try to open it (Updated in play store also without success) |
| 2024-12-02 |  | | Shauna is exceptionally brilliant at her job, well done |
| 2024-12-02 |  | | New management is making Charlestown insomnia back to like it was when Anna and Camila where here The area manager is absolutely brilliant and really looks after all customers 😀 she's just fantastic. |
| 2024-12-02 |  | | Exceptional staff delivering great coffee. Ikbal + Scott are the best. Thank you insomnia, Westside , Galway. Thanks for opening recently.. Michael |
| 2024-11-26 |  | | Best in ireland-great welcoming staff -great wi-fi. Tried the opposition. No contest. |
| 2024-11-18 |  | | Absolutely love insomnia, from the warm welcome from the staff to the atmosphere in store to relax, unwind and enjoy your coffee, especially the Gorey branch, it's clean, bright and airy and the staff are all helpful and friendly they can't do enough for there customers 5⭐ plus. |
| 2024-11-12 |  | | Great App with good Customer Appreciation. Lovely Coffee, so many options, so something for everyone. Nice sandwiches and treats if you're feeling peckish. Lovely Friendly Staff. Eat in or take out. Right in the town centre, so lots of parking available. |
| 2024-11-11 |  | | Great coffee and great coffee shops but the insomnia app doesn't open since the last update. |
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