DANA Indonesia Digital Wallet
A digital wallet (e-Wallet) for all cashless & card-less transactions
Total ratings
4.31
(Rating count:
7,215,451)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helps in transferring or making transactions
- Some users have used it successfully for several years
Cons
- Frequent network connection errors and issues with transactions
- High battery consumption even when the app is not in use
- Poor customer service with unresponsive support
- Issues with upgrading accounts or utilizing premium features
- Problems with OTP verification and account access
Most mentioned
- Network connection error during transactions
- Battery consumption issues
- Frustration with customer service
- Difficulty in upgrading to premium features
- OTP not being sent for login
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User reviews
Recent rating average:
2.50
All time rating average:
4.31
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | Why is it so hard to use Voucher in this app, not user friendly. Don't go shopping voucher or anything here, make us wasted money. Please fix your UI and anything |
| 2024-11-23 |  | | Worst app ever. If i could give it 0 star, I would. It won't let me make a transaction through STEAM. IT ALWAYS SAYS "NETWORK CONNECTION ERROR", EVEN THOUGH MY NETWORK CONNECTION IS VERY STABLE. |
| 2024-11-22 |  | | It helps me quite a bit in transferring or making transactions. Maybe it would be better if the application was simplified so that users would be comfortable. |
| 2024-11-21 |  | | this app draining my battery and i dont even launch it! im so confused why the hell this app consumed almost 50% of my battery edit : i ALWAYS close the app after i use it, it doesnt make sense when an app using FORTY FOUR PERCENT of my battery while inactive/running on the background. |
| 2024-11-17 |  | | Im not complaining just reporting an issue, Please fix the battery consumption, this update eats 18% of my battery just for 1 minute I had no problems with the other apps, while in the battery usage it's showing that report. In the other hand, all apps are just fine, tiktok consumed the same percentage for 1.5 hours. |
| 2024-11-11 |  | | November 11, 2024. Notification: "Oops, server is busy now, please try again." or "Uh oh, you have no internet connection. Please check again later." In the meantime, there was no problem with opening YouTube, TikTok or any other apps. Please solve this problem. 🙄 |
| 2024-11-05 |  | | It does the job. But sending promotional notifications at ridiculous hour (11pm~2am) is pretty annoying. Turning off the notification in their app setting doesn't do anything. So sadly can only turn it off via phone setting |
| 2024-11-04 |  | | great app but i cant make transcation through steam now when back then i can once or twice. not sure why its happening. it said network connection error. when my steam connection on my pc is just fine, my dana app on my phone also up to date and works just fine. my internet provider is solid 90+ mbps download. so theres no problem there too. |
| 2024-11-01 |  | | Cannot upgrade to premium, said i was too often trying to upgrade and need to wait for a month, the worst thing is when i try to upgrade always ended up error. That's why i was trying too often because its always error. |
| 2024-10-29 |  | | I've been using this app for eight years, worked okay but lately I'm considering to switch to another app. The customer service can't be reached, only bots, and I can't contact them via social media either. I can't add bank accounts. Irritating. |
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