BNI Credit Card Mobile

Official BNI Credit Card Mobile Application

Total ratings

3.45 (Rating count: 6,135)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • App is useful for monitoring credit card usage.
  • Easy access to credit card information.
  • Interface is minimalist and elegant.
Cons
  • App fails to work properly with Android 10, leading to account blocks.
  • Lack of real-time transaction updates.
  • Frequent crashes and outdated user interface.
  • Limited functionality for checking rewards and promotions.
Most mentioned
  • Account gets blocked after OS upgrade to Android 10.
  • Issues with the app crashing and not displaying transactions timely.
  • Problems with registration and being unable to access the account.
  • Lack of push notifications for transactions.
See reviews for BNI Credit Card Mobile on Google Play Store
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User reviews

Recent rating average: 1.90
All time rating average: 3.45
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Rating filters

5 star
15% (3) 4 star
5% (1) 3 star
15% (3) 2 star
10% (2) 1 star
55% (11)
Date Author Rating Comment
2024-07-20
Johanna Pasaribu		 Really disappointing, everytime i push the button to upload a document, it is said I have to grant access for the camera. I already did that, but somehow it doesn't work, the same notification always appears.
2023-12-21
Edwies Tan		 This app DESERVES zero if not negative stars. Very unreliable, user interface is VERY OUTDATED. The app crashes frequently. All of the transactions showed weren't real time, it takes 2-3 days for your transaction to show up. There are no detailed informations on your reward points, the app only show your accumulated points. Billing information is impossible to check via this app, it'll only shows error message every single time. This app is a TOTAL EMBARRASSMENT for a bank of BNI size.
2023-08-21
wike wm		 Sorry for the 1 star rating. This app only useful to monitor the cc usage but it was not real time as there was delays. There was a menu "promo" but it cant show what promo available from the card we have. I tried many times but it says there was no response from the server. It also did not show how many points we had, not to mention how to redeem the points. Overall, after many days trying to access such information, i conclude THIS APP IS USELESS, so I UNINSTALLED
2022-02-17
Ru		 There is no push notification for every transaction. Notification only by email and sms which is both are billed every month. I have other credit cards from other banks but they do not charge for notification. I'm dissapointed with BNI credit card. I might stop using it in the near future.
2020-08-25
John & Betty		 First, I installed this App at IOS (Apple iPad). It worked well. For convenience reason, I uninstalled it from my iPad and want to install it om my iPhone. I unistalled it successfully from my iPad. Still, I can not even register it on my iPhone, with notification read as follows: "Akun kartu kredit Anda telah terdaftar di device yang lain". Any suggestion to fix it would be highly appreciated.
2020-04-22
A Google user		 Hai BNI, This is my 2nd review, after my 1st one below. now the app work on Android 10 and i can verify my account back. And not found any problem so far. Thank you. ------------------------------------------------------------------------------------------- Hai BNI, you already know what's the problems are. I really hope you can make an improvement anytime soon. More user friendly, simple, versatile app.
2020-04-15
A Google user		 The update uploaded on the 14th of April 2020 works with Android 10. Still, it hasn't deserved the full 5 stars cause it lacks a simple but convenient feature that many other bank mobile apps have already offered, that is the option of logging in with biometrics. Also, I've found the current version still couldn't be used with BNI Credit Card under the Hasanah branding.
2020-04-01
A Google user		 I login to the app & found that my card is registered with other device. My phone still the same only upgraded the os to Android 10. Called their CS, she advised they're in the process of upgrading their app to be compatible with A10. So she offered to take down my account details. After some days as I tought they done with the upgraded version, i re-download their app, tried to register again. It still showed my card ia registered with another device. That CS i called might have a problem.
2020-03-26
A Google user		 It does exactly what you expected it to do: tells how much you spent during the month period. Thank you BNI for creating this app. Super helpful for monitoring my credits. Edit: Have to drastically decrease the rating because suddenly my account got blocked and the call center said the app is not compatible with the latest Android update. FIX THIS!!!
2020-03-25
A Google user		 It suddently said that my account is blocked. I tried to use "forget password" but when I enter my email it said "email has been registrred". What a bothersome apps. It was a good aps previously but all at a suddent, it went the worst. BNI never took his Credit Card business seriously.
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