OTP SZÉP Card
Track your balance and transactions, send advance or find points of acceptance!
Total ratings
4.57
(Rating count:
160,209)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Simple yet modern interface
- Functional and trustworthy
- Better design compared to previous version
- Ability to pay prepaid costs in the app
Cons
- No advanced authentication such as biometrics or fingerprint
- Re-authentication required every time, leading to inconvenience
- Issues with technical errors during registration and usage
- Inability to paste passwords into the input field
- Inaccurate information about acceptance locations and functionalities
Most mentioned
- Technical errors and issues with login/registration
- Need for advanced authentication options
- Inconvenience of having to log in multiple times
- Inaccuracy of location markers and acceptance of the SZEP card
- Problems with user experience and navigation in the app
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User reviews
Recent rating average:
2.50
All time rating average:
4.57
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-30 |  | | It does what it has to but no advanced authentication possible, e.g biometrics, fingerprint.. |
| 2024-08-15 |  | | Simple yet modern interface. For history everything is literally a step away and easy to navigate within. Thank you |
| 2023-05-30 |  | | I really would love these options in the OTP app... as now every OTP user has to use two apps. :( Edit: It does work now, finally, thank you! |
| 2023-02-28 |  | | I gave my CORRECT card number, yet the app said that there is no card registered with this number in the system. I also cannot request a new password because I get an error message saying that there is a technical issue. This app is worthless. |
| 2023-02-21 |  | | You have to log in each and every time with a password, no matter if biometric authorization is enabled. Please fix this |
| 2023-02-13 |  | | I cannot register, it keeps giving technical error. On two phones for two different cards. It sucks. |
| 2022-12-20 |  | | Functional and trustworthy. Kind of what you would expect from an app like this. I woul like to see these functions in the mobile app, why have multiple apps |
| 2022-12-10 |  | | Could you please fix the app so that it doesn't create two separate instances upon launching? If I go into my task manager once it's launched there's a separate "app" just for the splash screen and another one with the actual app. Makes switching between apps quite bothersome. Thank you! |
| 2022-07-04 |  | | Really.. pathetic service continue. After completion of months of szep card still not able to use amount. Would suggest dont go for OTP SZEP CARD. Different level of harrasment. Would like to give less 0 rating if available |
| 2021-11-14 |  | | While the general idea of the app is good it's still like in a beta state and needs some serious improvements: 1. Sorting: When using the search function, the results are only displayed by alphabetical order in entire Hungary. It would be very helpful to have an option to sort by distance from your current location. 2. Inaccurate locations: A lot of places have their location marker far away (sometimes more than 100m) from their real location. 3. Hard selection: If some places are close to each other, it's often hard or even impossible to select them separately. Even when fully zoomed in, some locations cannot be selected, because another place is above it on the map. To worsen this, you have to unselect your former place first before you can select a new place. This should not be necessary. 4. This is the most crucial one for me: The app has places listed which do NOT accept the SZEP card or do NOT accept it anymore. Today this happened to me for the 2nd time, when I entered a location and after the service it turned out, they do not accept the SZEP card. There should be an option to report this! I hope I can help with improvement and when they take place I will increase the rating. |
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